Associate, Monitoring and Evaluation

South Africa
Full Time
Program (Division)
Country Programs - Country Teams


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


CHAI South Africa’s Monitoring & Evaluation (M&E) and Health Information Systems (HIS) Program

In response to the policy shift to standardize the monitoring and evaluation system for the National ART and TB programs in South Africa, the CHAI M&E/HIS program has played a significant role since 2011 in strengthening the rollout of the 3-Tiered M&E System for the National Department of Health (NDOH). Since January 2015, CHAI has supported the NDOH to integrate the TB and HIV information systems at facility level, which are now used to monitor HIV, pre-ART, ART and TB. CHAI continues to support the NDOH to implement and maintain a standard HIV/TB M&E system nationally, and to strengthen the quality and utilization of routine data in order to enhance clinical service provision and to inform program management.


Overview of the post

The M&E Associate will act as an NDOH resource to support the provincial Departments of Health with activities to enhance data quality and data utilization. The position reports to the Program Manager, and is based at the NDOH office in central Pretoria. The M&E Associate is expected to travel approximately 40% of the time. This is a one-year contract position, with possibility of extension.


Applications from individuals working in government will not be considered.


  • Interrogate routine HIV and TB data to assess data quality at sub-national levels
  • Develop training materials, support tools and guidance documents aimed at improving data quality and data utilization towards incrementally improved compliance with existing M&E SOP prescriptions
  • Support trainings and technical engagements, aimed at improving data quality and data utilization, with Provincial Implementation Teams, selected District Implementation Teams, TIER Key Implementers (TKIs), and selected facilities
  • Where these trainings are cascaded, conduct quality assurance of training material and capacity building efforts
  • Support, coordinate, and conduct ‘Phase 6 audits’ (as a discrete methodology devised by the National Implementation Team) in selected facilities
  • Liaise with all key stakeholders responsible for the M&E system along each step of the data flow process to preempt issues/bottlenecks and provide guidance or interventions where required
  • Monitor changes in data quality and utilization pre- and post-guidance/interventions
  • Liaise with the NDOH to provide feedback and information sharing on progress
  • Other responsibilities as requested by manager


  • Tertiary level degree in public health, epidemiology, biostatistics or equivalent experience
  • Minimum 3- 5 years of experience in working with, implementing, and maintaining ART and/or TB M&E systems, notably TIER.Net, DHIS, and/or ETR.Net
  • Experience in leveraging ART and TB data to strengthen program performance
  • Experience in developing and facilitating trainings and quality improvement processes
  • Experience working with government officials and public health system actors at various levels
  • High level of proficiency in Microsoft Office (Word, Excel, PowerPoint, OneNote, Outlook), internet and Skype
  • Valid driver’s license


Required skills and behaviors:

  • Excellent interpersonal and communication skills (written and oral English)
  • Attention to detail, strong commitment to excellence
  • Fast learner
  • Analytical and critical thinking
  • Results-oriented, able to multi-task and to work at a rapid pace
  • Strong organizational skills
  • Self-directed, able to work independently, set priorities, and manage time effectively
  • Able to efficiently communicate and collaborate with physically dispersed managers and team members
  • Approachable, able to build and maintain effective relationships with the team, colleagues, NDOH, and external partners
  • Proactive, flexible, resourceful, resilient, able to resolve problems
  • Values diversity, able to work in multicultural and multidisciplinary teams
  • High ethical standards, integrity, honesty, openness and transparency


Advantages and desired skills:

  • Master’s Degree in Public Health or relevant field
  • Familiarity with the District Health Information System (webDHIS)
  • Knowledge of SPSS, SAS, or other statistical software package


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