Associate, Communications and Impact

United States
Full Time
Program (Division)
Access Programs - HIV Access Team


Founded in 2002, by President William J. Clinton and Ira Magaziner, the Clinton Health Access Initiative, Inc. (“CHAI”) is a global health organization committed to strengthening integrated health systems and expanding access to care and treatment in the developing world. CHAI’s solution-oriented approach focuses on improving market dynamics for medicines and diagnostics; lowering prices for treatment; accelerating access to lifesaving technologies; and helping governments build the capacity required for high-quality care and treatment programs. Since its inception, CHAI’s programs have helped more than 11.8 million people in more than 70 countries have access to CHAI-negotiated prices for HIV/AIDS medicines, saving the global health community billions of dollars. For more information, please visit:


The hallmark of CHAI’s approach is simultaneous and intensive engagement on the demand and supply sides of the market. On the demand side, CHAI’s country teams help governments to overcome barriers to scale up treatment and prevention programs. Meanwhile, the CHAI global access teams work to address supply-side barriers to access and foster a healthy marketplace to ensure the sustainable supply of essential medicines and diagnostic commodities. CHAI works to attract new suppliers, lower drug prices, encourage the adoption of stringent quality standards, and facilitate the uptake of important new or improved products. CHAI has played a particularly important role in the marketplace for pediatric antiretroviral therapy (ART), substantially expanding access to appropriate drugs and diagnostics to meet the unique needs of children.


CHAI’s Access Program works to address barriers to commodity access and to foster a healthy marketplace, fundamentally changing the economics of global health to ensure the sustainable supply of essential medicines and diagnostics. By securing lower prices for key commodities and improving laboratories in the developing world, we are helping patients access the treatment, care, and prevention services they need.


Position Overview:

The HIV Access Program (HAP) and Laboratory Services Team (LST) are seeking a highly qualified communications professional to fill the position of Communications & Impact Associate. The Communications & Impact Associate will support the team to compile and disseminate materials that communicate the impact and results of CHAI grants, which aim to support Ministries of Health in scaling access to optimal diagnostics and antiretroviral treatment and improving outcomes for people living with HIV.


This strategic and operational role will involve building and managing relationships with a broad set of internal and external stakeholders and liaising with various CHAI teams to facilitate communication of program achievements and ensure compliance with grant communication requirements. This role will require candidates to develop familiarity with HAP and LST programs globally and at the country level. The work will include conceiving, researching, writing, and editing materials for communications, including web and print publications, blog posts, social media, proposals, summary reports, and presentations for various internal and external audiences. The Communications & Impact Associate will also provide support to the leadership of the program teams to ensure effective implementation of dissemination events such as press releases, or public events around product launches or grant milestones. The candidate must be able to write and edit for a wide variety of audiences that includes technical readers, country implementers, global policymakers, and the general public. The candidate must be able to develop thorough, rigorously accurate, and impactful communication deliverables with short deadlines.


The Communications & Impact Associate will need to possess exceptional technical writing, excellent communication skills, and strong diplomacy and tact. The candidate must be able to function independently and flexibly, operate effectively in an environment with a high level of ambiguity and uncertainty, and have a strong commitment to excellence and attention to detail. CHAI places great value on relevant personal qualities: proactiveness, resourcefulness, responsibility, tenacity, independence, energy, entrepreneurship, and strong work ethic.


  • Support development of communication materials for the program and the grants’ impact:
    • Develop a range of communication pieces in a variety of venues including written, visual, and electronic communications
    • Support the production and content development of communication materials, including presentations, talking points, newsletters, blog posts, internal briefing documents, and other communications
    • Coordinate with global teams and liaise with country teams and external partners, if needed, to develop case studies and field stories to communicate program impact and results
    • Support the production and editing of donor reports (narrative), project proposals, project memos, technical reports, program deliverables, and other communication materials
    • Develop infographics and factsheets to communicate grant objectives and activities through visual representations
    • Support the maintenance of the HIV New Product Introduction Toolkit ( and the development, editing, and formatting of supporting tools, resources, and documents.


  • Support the development, implementation, and enhancement of the program’s communication strategy and social media engagement
    • Continually strengthen the communications plan for the program’s grants and execute that plan in coordination with program leadership
    • Monitor and strengthen compliance of grant communication requirements, including acknowledgement of donors and donor branding
    • Support development of ideas for, and communication and planning around large press events including press releases, grant milestones, and announcements, including events in country
    • Continually build upon the existing social media strategy for the projects and develop regular content for social media posts
    • May include other activities to support grant objectives in response to ad hoc requests



Minimum Qualifications:

  • Commitment to CHAI’s values and mission
  • BA/BS in related area with outstanding academic credentials
  • Minimum 3-5 years of work experience in a communications role
  • Excellent technical writing skills including ability to draft a variety of written deliverables
  • Ability to communicate effectively, diplomatically, and tactfully with people of varied professional, cultural, and educational backgrounds, including a variety of internal and external stakeholders
  • Advanced knowledge and understanding of communications, including strategic planning for internal and external audiences and technical aspects and requirements of communication events.
  • Advanced skills to advise and consult management on all aspects of communications, ranging from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information.
  • Excellent written, verbal, and interpersonal communications skills.
  • Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills.
  • Experience at web and print publication
  • Strong editing skills
  • Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new ideas
  • Ability to think strategically, handle ambiguity and uncertainty, problem-solve, multi-task and, set priorities in a fast-paced, high-pressure, limited-structure, and multicultural environment
  • High level of proficiency in Microsoft Office, including Word, Powerpoint, Excel and Outlook
  • Willingness to work flexibly and travel domestically and internationally as needed
  • Ability to learn on the job quickly and absorb/synthesize a broad range of information



  • Familiarity and experience in global health sector, particularly HIV/AIDS
  • Knowledge and experience with design software applications (Microsoft Office Suite, Adobe Creative Suite Photoshop, Illustrator, InDesign)
  • Experience with technical, scientific, and/or medical content
  • Experience working directly with executives and those in high-level positions
  • Experience living and/or working in developing countries



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