Country Support Manager, HIV Prevention

Full Time
Program (Division)
Access Programs - HIV Access Team
Additional Location Description
This role has flexibility to be based in another CHAI program country, pending country team leadership approval.


Founded in 2002, by President William J. Clinton and Ira C. Magaziner, the Clinton Health Access Initiative, Inc. (“CHAI”) is a global health organization committed to saving lives, reducing the burden of disease and strengthening integrated health systems in the developing world. For more information, please visit:


The hallmark of CHAI’s approach is simultaneous and intensive engagement on the demand and supply sides of the market. On the demand side, CHAI’s country teams help governments to overcome barriers to scale up treatment and prevention programs. Meanwhile, the CHAI global access teams work to address supply-side barriers to access and foster a healthy marketplace to ensure the sustainable supply of essential medicines and diagnostic commodities. CHAI works to attract new suppliers, lower drug prices, encourage the adoption of stringent quality standards, and facilitate the uptake of important new or improved products. CHAI has played a particularly important role in the marketplace for pediatric antiretroviral therapy (ART), substantially expanding access to appropriate drugs and diagnostics to meet the unique needs of children.


CHAI’s Access Program works to address barriers to commodity access and to foster a healthy marketplace, fundamentally changing the economics of global health to ensure the sustainable supply of essential medicines and diagnostics. By securing lower prices for key commodities and improving laboratories in the developing world, we are helping patients access the treatment, care, and prevention services they need.


Position Overview

The HIV Prevention Country Support Manager (CSM) will support the HIV Access Program’s efforts to accelerate the development, introduction, and uptake of effective biomedical prevention interventions, within individual country contexts, to reduce new HIV infections in resource-limited settings.  The CSM will work as part of the Prevention Market Manager grant, which is a multi-year project that CHAI is jointly implementing with AVAC. The CSM will drive country-level implementation of CHAI’s HIV prevention strategy, ensuring data-driven assessment, scale-up, and effective management of high-quality biomedical HIV prevention interventions, including oral PrEP and setting the stage for future technologies. Specifically, the CSM will travel frequently between countries, helping to optimize policies and processes to support the evaluation, adoption, introduction, and uptake of biomedical prevention options. The CSM will work to ensure that best practices are shared between countries and serve as a key connection between CHAI country teams and global HAP on reporting and other topics.  


We are seeking a highly motivated individual with outstanding credentials, demonstrated project management experience, communication skills, and analytical ability. The candidate must be able to function independently and flexibly and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.


This role has flexibility to be based in another CHAI program country, pending country team leadership approval.


  • Serve as a trusted advisor to governments and CHAI country teams on a variety of topics related to HIV prevention
  • Provide project management and coordination support on projects across numerous work streams in multiple CHAI focal countries; track project deliverables in each country and support with donor reporting
  • Facilitate introduction of new biomedical prevention options by supporting country teams with the development of new product adoption and rollout strategies for Ministries of Health
  • Act as the focal point to manage the relationship between CHAI country teams and global team
  • Share best practices and learnings across country programs to ensure knowledge is shared on the strategies, tools, and experiences of all programs
  • Support countries in assessing opportunities to update and optimize HIV prevention policies and guidelines, including incorporation of oral PrEP and other biomedical options as they become available; assist with budget and implementation scenario analysis; help develop strategy to advocate for the changes with key in-country opinion leaders
  • Work closely with Ministries of Health, donors, and procurement agents to understand funding flows, ordering cycles, and delivery timelines for related commodities
  • Work with Ministries of Health and other partners to evaluate relevant government and donor funding to support sustained HIV prevention program scale-up
  • Help countries to build capacity on quantification and forecasting issues related to oral PrEP and other coming biomedical HIV prevention interventions
  • Support countries to improve monitoring systems and improve the use of data to inform program management and decision-making
  • Support CHAI country teams to deliver on shared objectives, e.g., assisting in development and review of work outputs, supporting project management or driving forward workstreams, onboarding and capacity building for country team staff, supporting fundraising or concept note development, and supporting problem solving
  • Other responsibilities as needed by team


  • Bachelor’s degree plus 4-6 years of work experience and outstanding academic credentials
  • Experience working in management consulting, business strategy groups, law firms or similar fast-paced results-oriented environments
  • Strong problem solving skills and analytical capabilities
  • Excellent written and oral communications skills
  • Ability to act as a strategic thought partner to, and build the capacity of, government partners and country team members
  • Excellent interpersonal skills, especially in cross-cultural settings and highly distributed work environments with demonstrated ability to build relationships quickly
  • Detail-oriented with strong organization skills
  • Ability to handle multiple tasks simultaneously, set priorities, and work independently
  • Ability to be effective in high-pressure situations and work in a fast-paced, limited-structure, multicultural environment
  • Ability to coordinate the production of high quality deliverables either directly or through project management of other team members
  • High level of proficiency in relevant computer applications, including Excel, PowerPoint and Word
  • Familiarity with global health issues



  • Pharmaceutical/healthcare industry experience
  • MBA or Master’s degree in Public Health
  • Experience in financial management and budgeting
  • Experience living and/or working in developing countries


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