M&E Technical Advisor, Health Workforce

Country
Liberia
City
Monrovia
Type
Full Time
Program (Division)
Country Programs - Country Teams

Overview

Founded in 2002, by President William J. Clinton and Ira C. Magaziner, the Clinton Health Access Initiative, Inc. (“CHAI”) is a global health organization committed to saving lives, reducing the burden of disease and strengthening integrated health systems in the developing world.

 

CHAI Liberia Overview

In 2006, CHAI was the first international NGO to help Liberia’s government rebuild after a decade-long Civil War in Liberia had killed an estimated 270,000 people, decimated the nations’ health infrastructure and hindered the country’s ability to deliver vital health and social services. The partnership between Liberia’s Ministry of Health (MOH) and CHAI evolved from being HIV specific to addressing key healthcare challenges ranging from supply chain management, health workforce, and health financing, across various vertical programs including HIV, Maternal and Neonatal Health and Malaria. To date the CHAI Liberia office has since helped the government achieve a nine-fold increase in HIV care and treatment and more than doubled access to a basic package of health care services.

 

Program Overview

Liberia aims to build a high-quality and sustainable health system, but faces a severe deficit of physicians and other health care workers. In 2015, the Ministry of Health developed the Health Workforce Program (HWP), a national, inter-ministerial initiative aimed to achieve targeted improvements in the quantity, quality and skill diversity of the national health workforce in order to improve access to safe and quality health services in Liberia.

 

The Health Workforce Program Strategy aims to guide investments to achieve objectives laid out in Liberia’s 2011 National Human Resources Policy and Plan (HRPP). The resulting strategy articulates Liberia’s need to increase health faculty at training institutions and medical infrastructure at training hospitals in order to achieve an aggressive scale-up plan that will increase the quality, skill-diversity and quantity of targeted health professionals including physicians, nurses, midwives, community health assistants and health managers trained in Liberia. Additional interventions are planned to strengthen the systems and capacity within the Ministry of Health to plan and manage the health workforce.  The Program emphasizes the country’s desire to move from Ebola containment and treatment to prevention of a recurrence, which will only be achieved through rebuilding and strengthening the health system holistically.

 

Currently, CHAI is supporting the Government of Liberia to provide technical assistance and managerial support to the Ministry of Health on all aspects of Health Workforce Program management. In addition, CHAI will build capacity of key Ministry of Health Units to ensure full transition of CHAI’s role to Ministry staff.

 

Position overview

CHAI is seeking a highly motivated and flexible individual to provide monitoring and evaluation (M&E) support to the Ministry of Health in Liberia. The ideal candidate has demonstrated success working in a complex, systems-level health project and technical abilities to continue to build the HWP M&E system and support the four Monitoring and Evaluation, and Research (HMER) Unit staff dedicated to the HWP (whose roles span M&E, research, and information systems/databases) to take on M&E responsibilities for the project in the long term.

 

Along with technical skills, candidates must have excellent capacity building, communications, management, and cultural sensitivity skills, as they will be working closely with government and external partners. The candidate must have a passion for results and a commitment to excellence.

 

This position reports directly to the Deputy Country Director of CHAI Liberia.  They will work closely with the other HWP work streams (Financing, Medical Education, etc.) within the CHAI Liberia office. Technical support and backstopping will be provided by the M&E counterpart on the Global HRH team. This role will partner closely with key government stakeholders, implementing partners, training institutions (TI’s) and other MOH divisions at national and subnational levels. 

Responsibilities

Responsibilities associated with this role will include but are not limited to:

 

  • HWP and HMER staff capacity building
    • Support and build the capacity of newly hired HWP HMER staff to undertake monitoring, evaluation, and research activities through job aids, one-on-one support, partner work, and practical workshops/trainings
    • Support efforts for other HWP staff or partners to manage or use data, such as working with training institutions on student enrollment management or with country human resources officers to update and report on health workforce information
  • HWP M&E system implementation and quality assurance. In close cooperation with HWP HMER staff:
    • Resolve known and emergent issues with existing M&E systems, document the resolutions, and develop tools and processes to minimize future issues
    • Institutionalize practical data quality assurance processes and act on results
    • Work on MOH’s iHRIS Manage module and relevant modules in the MOH DHIS2 systems to ensure high-quality data and reporting
    • Work with training institutions and boards on their information management systems to ensure high-quality data and reporting
  • HWP evaluation and applied research implementation. In close cooperation with HWP HMER staff:
    • Design and implement an annual process evaluation based on question sourcing from key stakeholders
    • Support impact evaluation design consultants and other applied research efforts as needs are identified for the HWP
  • HWP M&E data analysis, reporting, presenting, and data usage promotion. In close cooperation with HWP HMER staff:
    • Strengthen effective, audience- and context-appropriate, and timely dissemination of information and results to HWP stakeholders and decision-makers
    • Build demand for data from the HWP M&E systems by the MOH and other decision-makers
    • Author internal and external reports and scientific papers as required
  • M&E system coordination with local training institutions and boards, international academic institutions, and other HWP partners. In close cooperation with HWP HMER staff:
    • Lead efforts to harmonize HWP partner M&E approaches to minimize duplication and maximize relevant information generation and dissemination
  • Management and budgeting oversight and support
    • Within CHAI Liberia, oversee CHAI M&E work planning and management for supporting the HWP, including budgeting, tracking implementation progress, and supervising the M&E associate and other staff as needed to complete activities
    • With the HMER unit, support activity planning and budgeting as well as tracking implementation progress

Qualifications

  • Bachelor's Degree or equivalent plus 6 years’ relevant work experience, with a minimum of 2 years of that work in a low- or middle-income country
  • Demonstrated ability to be self-directed and work collaboratively and effectively in high- pressure, fast-paced environment and handle multiple tasks simultaneously
  • Exceptional diplomatic and interpersonal skills, and an ability to collaborate effectively with a wide range of partners and stakeholders
  • Proven leadership and management experience in a diverse/international environment, including managing at least one direct report
  • Excellent project management skills, specifically demonstrated experience in delivering complex projects with extended timescales
  • Proven track record in managing challenging multi-stakeholder situations to achieve intended results
  • Demonstrated quantitative and qualitative analysis skills with proficiency in relevant software packages
  • Excellent organizational, problem solving and analytical skills
  • Demonstrated skills in building capacity or developing workshops/trainings with adult learning principles
  • Strong oral and written communication skills, including the ability to effectively synthesize large amounts of information and potentially complex analyses for consumption by a wide audience
  • High attention to detail

 

Preferred:

  • Master’s degree in epidemiology, biostatistics, public health, information management, economics or relevant subject matter with 3-5 years of work experience; or relevant PhD degree with 2-3 years of work experience
  • Experience working in Liberia or West Africa
  • Experience working closely with government partners and coordinating stakeholders
  • Demonstrated skills in developing and implementing M&E systems for large, complex programs from end to end (frameworks, information systems, data collection tools, data collection and analysis, reporting, etc.)
  • Experience with operations research/implementation science/relevant evaluation models and methods
  • Knowledge of global health workforce challenges and solutions

 

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