• Market Manager, Supply Side Strategy

    Full Time
    Program (Division)
    Access Programs - Laboratory Services
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org.


    Diagnostics is one of the leading priorities of the Access program within CHAI with the goal of improving access to high-quality diagnostic products. The Laboratory Services Team (LST) plays the lead role in coordinating work on access to diagnostics, working closely with diagnostics manufacturers, governments, and multilateral organizations to lower prices, scale up use of proven diagnostic tools and products that expand service delivery, and accelerate the entry and uptake of new innovative products for HIV, TB and HCV. LST can catalyze the market in an environment where funding streams are limited.

    Position Overview

    The Laboratory Services Market Manager will participate to the development of CHAI diagnostics supply side strategy and will lead its execution in focus countries. S/he will work with Ministries of Health, CHAI country teams and other in country stakeholders across multiple focal countries, guide the work-planning and implementation phase, monitor progress and report to LST senior leadership. 

    In particular, Laboratory Services Market Manager will support countries in implementing the recently defined supply side strategy, which aim to establish a new pattern agreement as a standard for the acquisition of commodities and services from diagnostics manufacturers across diseases and products.  


    We are seeking a highly-motivated, entrepreneurial individual with outstanding project management, problem-solving ability and communication skills. The Laboratory Services Market Manager must be able to function independently, and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: resourcefulness, humility, responsibility, tenacity, independence, energy, and work ethic.


    This is a challenging but rewarding role, which will have direct and near-term impact on thousands of patients in need of life-saving health services. 


    The position will require up to 50% travel. Candidates without work authorization in South Africa will first be based in one of our other program countries pending country leadership approval. Relocation to South Africa is expected after 6 months. A different base location could be considered in exceptional cases and only if the base location remains in one of our program countries within the Sub-Saharan Africa region, and with country leadership approval.


    • Design and manage the implementation of the Nucleic Acid Test (NAT) supply strategy, across multiple CHAI focal countries
    • Support countries in the development and execution of strategic and implementation plans for adoption of innovative and transformative procurement practices
    • Provide support to CHAI country teams as needed in mobilizing partners in key countries and conducting country-level due diligence
    • Support the adoption of current and new NAT products and their integration into existing lab networks
    • Monitor supplier compliance with contracts, global and domestic funding for product purchase, and product uptake; present findings of analyses to a broad range of internal and external audiences
    • Support negotiations with suppliers and buyers to expedite time-to-market, reduce pricing, improve supply security, and catalyze innovation for new and existing products
    • Act as the focal point to manage the relationship between LST, GMT and CHAI country teams, including country team leadership
    • Assist Ministries of Health to develop an investment case based on technical performance of new technologies, demonstrated public health impact, and value for money analyses
    • Prepare impact analysis and build tools (forecasting, budgeting, work plans, etc.) to support countries’ activities
    • Work with CHAI country teams, governments, and partners to identify funding for increased and sustainable investment in diagnostic products
    • Assist the development, implementation, and analysis of Key Performance Indicators (KPIs) designed to measure supplier performance
    • Assist LST to manage global supplier relationships through product demand forecasting, market analysis, sharing of market intelligence, and supporting price negotiations


    • Master’s Degree (MBA in particular) strongly preferred, or Bachelor’s degree minimum with exceptional experience
    • A minimum of 5 years’ professional work experience
    • Experience working in management consulting, business strategy groups, investment banks, or similar fast-paced results-oriented environments
    • Experience managing and developing demanding work plans and budgets
    • Ability to navigate government processes with multiple stakeholders
    • Technical proficiency with Word, Excel, and PowerPoint
    • Ability to solve challenging problems without extensive structural or operational support
    • Able to adapt to fast-paced and changing environments, both internally and externally
    • Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations and work on complex analyses
    • Fluent in English, proficiency in both written and verbal



    • Familiarity with global health issues, particularly HIV, HCV, and TB
    • Lab and diagnostics-related experience, either in a programmatic or clinical setting
    • Previous work experience in sub-Saharan Africa
    • Demonstrated growth in responsibility in current or previous roles


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