Clinton Health Access Initiative

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Program Officer

Program Officer

Full Time
Business Unit 
Country Programs - Country Teams
Additional Location Description 

More information about this job


Founded in 2002, by President William J. Clinton and Ira C. Magaziner, the Clinton Health Access Initiative, Inc. ("CHAI") is a global health organization committed to saving lives, reducing the burden of disease and strengthening integrated health systems in the developing world.


In 2014, CHAI established a partnership with the Ministry of Health (MOH) in Lao PDR to provide technical assistance focused on strengthening procurement and supply chain management. The primary objective of this work is to ensure consistent availability of high quality medicines and commodities at the points of patient care through the national scale-up of an integrated program strategy. 


The program uses a cross-cutting approach focused on: 1) Increasing stock visibility through the scale-up of an electronic medicines inventory management system, 2) Institutionalizing processes and capacity to efficiently utilize information for decision-making and 3) Strengthening MOH staff capacity to address challenges affecting availability of medicines.


All activities are done together with the MOH, with the goal of building capacity of relevant MOH staff to effectively coordinate the supply chain for health commodities.


Position Overview

CHAI is seeking a highly-motivated individual with strong problem-solving, analytical, and communication skills to work as a Program Officer on the CHAI Access to Medicines and Supply Chain program based in Attapeau Province. The Program Officer will work together with the Food and Drug Unit staff in Attapeau Province to strengthen the implementation of the MOH's integrated supply chain strategy and support a pilot of the strategy at the health center level. This will include support on the development of materials, planning and facilitation of trainings, conducting supervision visits to health facilities, capacity building, and other support as needed.  The PSM Program officer will be based in Attapeau Province, after completing one-two months of onboarding in Vientiane Capital. This role will involve significant travel to district hospitals and health facilities around Attapeau Province.


Key responsibilities of the PSM Program Officer include, but are not limited to:


  • Assist the PSM Team in executing program strategy, including developing pilot, training and assessment materials, work plans and other program materials to support MOH staff capacity building
  • Support regular MOH staff utilization of the electronic medicine inventory management system, and support the PSM team to troubleshoot any challenges with the system
  • Build capacity of MOH staff at the provincial warehouse, district hospitals and health centers to conduct routine analysis of monthly stock reports and support the development of quality outputs
  • Identify PSM challenges and help create action plans to address them together with the MOH staff
  • Coordinate and plan logistics for meetings and team travel schedules
  • Support written and verbal translation between English and Lao, specifically communication of technical processes, to support effective communication with government staff and other stakeholders
  • Support the team's administrative tasks as necessary
  • Perform other tasks as necessary


  • Bachelor's degree or higher and at least 2 years of professional work experience
  • Strong ability to work independently, and outstanding planning, coordination and organizational skills
  • Excellent diplomatic and interpersonal skills, and the ability to build professional and collaborative relationships
  • Strong written and oral communication skills in Lao and English, with the ability to prepare compelling presentations and memo documents
  • Proficient computer skills, including Microsoft Word, Excel, PowerPoint and internet-based communications
  • Ability to handle multiple work streams in parallel, set priorities and work independently
  • Ability to travel at short notice and on a regular basis
  • Experience working with the Government or other NGOs at the various levels of the health system would be an advantage

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