Clinton Health Access Initiative

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Associate, Health Information, Technology Project Management

Associate, Health Information, Technology Project Management

United States
Full Time
Business Unit 
Access Programs - Global Malaria
Additional Location Description 
This role has flexibility to be based in a CHAI Africa program country, pending country team leadership approval

More information about this job


Founded in 2002 by President William J. Clinton and Ira C. Magaziner, the Clinton Health Access Initiative, Inc. ("CHAI") is a global health organization committed to saving lives, reducing the burden of disease and strengthening integrated health systems in the developing world.


CHAI's global malaria program provides direct technical and operational support to countries around the globe to strengthen their malaria programs and reduce the burden of this preventable, treatable disease. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of malaria-related illnesses and deaths worldwide in the short-term and accelerating progress towards malaria elimination in the long term.


Surveillance systems are the backbone of malaria elimination programs, providing vital information on where parasites can be found in people, where transmission is occurring, how interventions should be targeted, and whether regions are progressing towards malaria elimination goals. CHAI is supporting malaria programs in Southeast Asia, Southern Africa, and Mesoamerica to strengthen their surveillance information systems to ensure they function at the standards required for elimination. Landscape assessments of surveillance information systems and data collection tools reveal gaps in existing platforms that prevent countries from rolling out fully integrated information systems that can collect timely, high quality data and facilitate appropriate decision making for elimination. In order to provide countries with a comprehensive malaria information system for quality and timely decision making, CHAI is managing a consortium of technology and programmatic partners to work together to enhance DHIS2 (the de-facto health management information system and malaria surveillance platform in many countries), update and develop mobile platforms to address the identified gaps, and roll these tools out in ten priority countries.


Overview of Role

CHAI is seeking a highly motivated individual to work as a Technology Project Associate to manage the development of a full-scale malaria information system and set of tools that will accelerate malaria elimination across countries. S/he will be responsible for working with CHAI teams, external developers, and an array of ministry of health and other partner organization staff to plan and execute the timely delivery of the platform across countries. This will include driving project requirements and feedback cycles, coordinating project management across organizations, teams, and countries, and proactively managing project scope and timelines.


A successful candidate will possess exceptional communication, organizational, and management skills and be able to work independently to drive implementation. S/he must have deep personal commitment to producing results.


This role has flexibility to be based in a CHAI Africa program country, pending country team leadership approval.




  • Create and manage project plans, processes, and communication standards, to progressively design, develop, and roll out systems and mobile tools, with consensus and buy in from internal and external teams
  • Manage ongoing tracking and prioritization of activities. Proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans


Manage software development across organizations

  • Work with CHAI teams, malaria program officers, and a range of programmatic and technology organizations to understand and validate user needs and process flows
  • Support the documentation of technological requirements for malaria surveillance and the development of a software development roadmap
  • Liaise with and manage software developers from a range of technology organizations to update existing systems and mobile tools to meet user requirements. Lead project management, and ensure delivery within scope and timelines
  • Test code and functionality, review and recommend changes


Support field testing and roll out of tools

  • Manage field testing with users, working with CHAI and ministry of health staff to organize timely and appropriate feedback sessions with users; document and incorporate feedback into system requirements and design
  • Work with CHAI country teams and malaria programs to support development of implementation plans and trainings
  • Provide input into training processes and materials, standard operating procedures, and data quality guidelines for users
  • Support the implementation and roll out of the tools across ten countries, including supporting trainings, supervision visits, ensuring data use, and gathering and incorporating user feedback


Coordinate operations and communications

  • Liaise with the CHAI operations team to draft and manage contracts, coordinate communication across partners and countries, and organize partner meetings
  • Lead meetings with technology and programmatic organizations, including the drafting and review of agendas, facilitation of sessions, and dissemination of minutes
  • Synthesize findings and results across organizations and countries, coordinate dissemination internally and externally through high-quality presentations, reports, and publications at national, regional and international venues


Other responsibilities as needed



  • Bachelor’s degree in relevant field (information systems, computer science, computer engineering) required. Master’s degree preferred.
  • At least three years’ working experience as a business analyst, technical project manager, or in a similar role working closely with stakeholders to define and deliver business requirements for technology initiatives
  • Proven experience leading teams of developers and managing stakeholders to implement technology-based solutions with users
  • Proven experience managing complex technology projects with multiple stakeholders from different backgrounds (for instance, tech organizations, government programs, public health organizations) in multiple countries
  • Exceptional written, oral, and interpersonal skills. Experience communicating technical concepts to non-technical users.
  • Understanding of disease surveillance (including surveillance platforms) with knowledge of global health issues
  • Knowledge of common health information management systems such as DHIS2 strongly preferred
  • Familiarity with emerging technologies for web or mobile application development for data visualization and analysis
  • Experience in data management (including managing databases and data warehouses) and data analysis
  • High levels of proficiency in Access, Microsoft Word, Excel, PowerPoint
  • Languages: SQL, JavaScript, html
  • Experience working in an international context and/or entrepreneurial environment
  • Ability to think strategically and anticipate future consequences and trends
  • Ability to work well both independently and as part of a multidisciplinary team
  • Strong work ethic, integrity, credibility, and dedication to CHAI’s mission
  • Ability to be effective, calm, and flexible in high-pressure situations, to handle multiple tasks simultaneously and to effectively prioritize
  • Ability to communicate effectively with people of varied professional and cultural backgrounds
  • Proven ability to function in a fast-paced work environment
  • Demonstrated ability to work with a sense of urgency and timeliness
  • Ability to travel approximately 25-50% of the year



  • Knowledge of malaria or other global infectious diseases
  • Experience working and communicating with government officials and multilateral organizations
  • Experience living or working in resource-limited countries

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