• Program Manager, Guatemala

    Full Time
    Program (Division)
    Access Programs - Global Malaria
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


    Several countries in the Mesoamerica region have committed to eliminate malaria by 2020. To reach this target, countries will need to rapidly detect and effectively treat infections, to identify and aggressively target areas where malaria transmission persists, and to coordinate efforts closely to ensure movements of people and parasites do not jeopardize success. Achievement of this goal across the region will bring the world one step closer to global malaria eradication. Over the past two and half years, CHAI has helped malaria programs make meaningful steps towards orienting their national strategic plans and systems towards malaria elimination by 2020. CHAI is supporting malaria programs in Honduras, Panama, Guatemala, Haiti, Costa Rica, El Salvador, Dominican Republic, and Belize to strengthen surveillance systems, devise targeted and evidence-based plans, successfully implement these plans and interventions, and scale-up interventions in high-risk and hard-to-reach populations.

    Overview of role

    CHAI is seeking a highly motivated individual with strong management and relationship building skills to lead its Guatemala malaria team supporting the Ministry of Health’s National Malaria Program to plan and execute effective vector control, disease surveillance, and case management programs for malaria elimination. The Program Manager will provide direct analytical, operational, and managerial support to the staff of the national malaria program to help them be more effective, efficient, and ultimately successful in planning, implementing, and evaluating malaria elimination activities. The Program Manager will also manage a team of technical associates, helping them create work plans, prioritize activities, and provide a strong package of support to the government.


    Given that the role will involve close collaboration with CHAI staff supporting other countries in the region, its technical teams, and a wide range of national stakeholders, the successful candidate will need to possess strong communication and organizational skills. The Program Manager must also be able to build and manage effective relationships, identify creative solutions to difficult problems, and have a deep personal commitment to producing results. The successful candidate will be highly motivated, hardworking, and willing to personally take on any task, while also having exceptional organizational, technical, and leadership skills to support other staff working in the country. CHAI places great value on the resourcefulness, tenacity, patience, humility, and high ethical standards of its staff.

    The base location for this position is Guatemala City. This role requires travel to higher risk, remote regions with limited infrastructure and medical care.


    • Engage closely with the NMCP to identify gaps to malaria elimination, and strategize how best to apply CHAI resources and engage partners to develop solutions 
    • Lead the planning of CHAI’s operational support to the national malaria program and oversee project performance against work plans
    • Build strong relationships with stakeholders within the government and partner organizations including public health and academic organizations
    • Develop operational plans and associated training materials to build government capacity and support effective execution of malaria programs 
    • Assist the NMCP to optimize the allocation of available funding while identifying any remaining financial gaps preventing robust implementation of national malaria strategic plans
    • Evaluate the potential for new tools or strategies to contribute to national plans and, as appropriate, facilitate the process for planning and rolling out these tools in context-appropriate ways
    • Collaborate with NMCP and partner organizations to design and implement local operational plans
    • Assist government partners to develop evidence-based policies, plans, and strategies
    • Participate in the analysis and interpretation of epidemiological, entomological, and intervention data, including its translation into what results mean for decision-making
    • Support regional health offices in Escuintla and other high-risk areas of the country to implement, monitor, and evaluate vector control and/or case management interventions
    • Oversee the work of a small team of associates on a day to day basis, supporting staff to ensure optimal delivery of CHAI support
    • Establish effective communication and coordination mechanisms within the CHAI malaria team in order to ensure well-coordinated work streams
    • Work closely with CHAI’s regional and global management and technical teams to set strategic areas for expansion or redirection and guide strategic planning or proposal development as needed
    • Work closely with CHAI’s regional and global management to plan annual budgets, track expenditure, and write donor reports on progress
    • Disseminate outputs through high-quality presentations, reports, and publications and communicating them internally and externally at international venues
    • Work closely with CHAI’s regional operations team to ensure strong safety protocols for staff, and operations meet the required legal and financial standards
    • Maintain administrative responsibilities related to staff, including facilitating travel of regional staff, coordinating regional meetings, supporting country staff with processes related to work permits and opening local bank accounts. 


    • Bachelo'rs and Master's degree in Public Health, Business Administration, or related field
    • Minimum of 5 years of related and relevant experience, including management experience
    • Knowledge of malaria and/or other major global infectious disease problems
    • Strong interpersonal skills and ability to build relationships in a challenging environment
    • Exceptional problem solving skills
    • Excellent organization and management skills, including time management and project management
    • Expertise in providing technical or operational support to government agencies, their stakeholders, or related complex organizations
    • Exceptional communication skills, including the ability to create compelling, logical presentations with PowerPoint and other tools, and a structured and assured oral and written communication style
    • Proven experience in translating analysis into action and supervising execution of activities to meet results
    • Demonstrated ability to learn technical subjects quickly and communicate complex issues clearly
    • Ability to work independently and effectively in high-pressure, fast-paced environment 
    • Ability to handle multiple tasks and projects simultaneously
    • High levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications
    • Teaching, training, and mentoring experience
    • Strong capacity for diplomatic work with policy-makers and other partners
    • Experience working with governments and institutions from Latin America
    • Ability to travel within Guatemala and/or Central America 30% of the time.
    • Fluency in Spanish and English


    • Experience executing successful health projects in developing countries, ideally malaria-specific projects and operational research
    • Technical expertise in disease surveillance, entomology, vector control, and/or case management
    • Experience working remotely with a decentralized team
    • Experience living and working in Central America



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