Manager, Digital Communications

United States
Full Time
Business Unit
Communications & Development


Founded in 2002, by President William J. Clinton and Ira C. Magaziner, the Clinton Health Access Initiative, Inc. (“CHAI”) is a global health organization committed to saving lives, reducing the burden of disease and strengthening integrated health systems in the developing world.


Communications Team


The communications team serves as a bridge between all points of the global CHAI organization and helps deliver key messages to a wide array of internal and external audiences, including domestic and international stakeholders, the media and the public.  


The Digital Communications Manager will manage CHAI’s digital communications content and strategy including CHAI’s website, blog, social media, email, web analytics and analysis, and will be responsible for creatively developing CHAI’s digital communications presence. The applicant should be well-versed in digital communications platforms including Facebook, Twitter, YouTube and others, and have the ability to develop comprehensive strategies across multiple audiences while maintaining CHAI’s core values.


The Digital Communications Manager will also support other aspects of CHAI’s communications work including writing and editing and media relations when needed.


Position location is flexible across the United States.


  • Develop comprehensive strategy for CHAI’s digital communications across the organization;
  • Creatively develop new ideas to improve CHAI’s digital communications;
  • Manage all CHAI social media and digital accounts including the website, blog, Twitter, Facebook, YouTube and Flickr;
  • Create shareable graphics, videos, tweets, Facebook posts, and other digital content that translate complex work into, compelling, memorable content;
  • Collaborate with global teams to help create digital content and further CHAI’s mission globally;
  • Create written content such as blog posts, fact sheets or other materials;
  • Edit materials for communications team and other parts of the organization;
  • Added responsibilities such as media relations will evolve and develop in order to meet the communication needs of the organization.


  • Passion for CHAI’s mission of saving lives;
  • Bachelor’s degree or higher in relevant field such as communications, journalism, public relations, with 4-6 years of relevant professional experience;
  • Strong attention to detail;
  • Ability to juggle multiple responsibilities and meet deadlines;
  • Experience in working, or ability to work, in a fast-paced, quick-turnaround environment;
  • Ability to ghostwrite blog posts, social media posts, or other materials in another person's or the organization's voice;
  • Strong writing skills, including the ability to synthesize and translate complex issues;
  • Strong relationship builder, with an ability and experience in fostering relationships with multiple staff on other teams;
  • Comfort with graphic design;
  • Willingness and aptitude for quickly learning new skills and processes;
  • Excellent written communications skills, including the ability to design visually-appealing documents, and develop key messages for a variety of audiences;
  • Ability to work collaboratively and think proactively;
  • Willingness to travel


  • Experience with digital communications strategy, including social media, email, and website management;
  • Applicants should be well-versed in social media tools including Twitter, Facebook, and Google Analytics



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