• Associate, Vaccines India

    New Delhi
    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


    In India since 2004, CHAI has worked on various initiatives with the National AIDS Control Organization (NACO) and has served over 350,000 people in the country, including children, mothers and caregivers. We are also currently engaged with the state governments of Madhya Pradesh, Uttar Pradesh and Gujarat in implementing an ambitious campaign around Essential Medicines to arrest diarrhoea and pneumonia mortality in these states. CHAI has recently started a new Vaccines program to support the Ministry of Health & Family Welfare to strengthen the immunization cold chain and supply chain systems in the country, in addition to carrying out focused strategic interventions in MP, UP & Bihar to improve availability and quality of vaccines.


    Vaccines Program

    Vaccination is widely acknowledged as one of the most cost-effective and focused disease interventions. In addition, the unprecedented wave of new vaccines expected over the next decade has the potential to dramatically reduce the global burden of disease.

    Vaccines need to be stored in specialized cold chain equipment such as ILRs (Ice Lined Refrigerators) which should maintain a temperature between 2-8 ° Celsius. These vaccines are stored in ILRs at various levels of the supply chain such as the State & Regional Vaccine Store, District Vaccine Store, Community Health Centres and Primary Health Centres. To ensure that vaccines are available today and in the future to every child in the state, it is imperative to have sufficient storage capacity today as well as projected capacity at each of these levels (i.e., sufficient number and volume of cold chain equipment).

    Although India has made significant progress in the last decade in improving vaccine coverage and introducing new vaccines, many challenges remain. CHAI operates a vaccines program in India to support the Ministry of Health & Family Welfare on its Universal Immunization program (UIP) in the states of Madhya Pradesh, Uttar Pradesh and Bihar. The program also provides catalytic support to the National Cold Chain & Vaccines Management Resource Centre (NIHFW) on national projects. Our focus is on supporting the UIP program in improving availability, efficacy of vaccines and efficiency of vaccines systems through strengthening Cold Chain Management and Vaccines Delivery & Logistics. This entails working on various work streams such as Cold Chain Expansion, Network Optimization; Equipment Maintenance and Management, Temperature Monitoring, Stock Management and Vaccine distribution processes.


    The Vaccines program is looking for an Associate who can shoulder the dual responsibilities of the working closely with the Program Manager on project strategy and execution and of leading a significant part of the program’s Cold Chain Equipment Maintenance vertical. The role entails working with an entrepreneurial mind set and self-motivation. A highly qualified, dynamic, energetic person with exceptional people skills and experience of working in challenging environments would make for a strong candidate for this role.  Demonstrated application of analytical skills and problem solving in complex environments would be essential. Previous exposure to strategy projects and / or working on outputs for senior leadership would help bolster the application.



    • Support the Program Manager to identify and define CHAI's overall strategy within the program area, develop clear operational plans for execution, and continually identify opportunities for CHAI to add value and maximize impact
    • Assist Program Manager and work stream leads in executing project strategy
    • Play a significant role in strategizing and building new ideas and concept
    • Coordinate project-wide outputs related to reporting, compliance and updates
    • Craft and execute with the Cold Chain Equipment Maintenance team a comprehensive work-plan for the Equipment Maintenance work stream in line with Program objectives and commitments
    • Lead the development of innovative approaches and tools as well as documentation on vaccine Cold Chain Equipment Maintenance
    • Complete diagnostics and identify gaps in the existing equipment maintenance systems, identify areas for potential improvement and support the State Government in developing a plan to bridge gaps
    • Design, pilot and evaluate key interventions to improve the Cold Chain Equipment Maintenance systems in collaboration with the State Government and relevant partners
    • Coordinate training of all the relevant State employed officials in matters of equipment repair & maintenance
    • Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs, and ensure maximum coordination of resources and effort
    • Collaborate with government to ensure skills transfer and government ownership, identify the most critical hurdles to scale-up, and develop innovative strategies to address them.
    • Undertake any other duties as requested by the Program Manager or Country Director


    • MBA from a reputed Business School; or Bachelor's degree with exceptional experience
    • Bachelors in Mechanical Engineering or an allied subject would be an added benefit
    • Minimum 5 years’ work experience in a field requiring both, analytics and exceptional presentation skills
    • Consulting / Project Management experience would be an added benefit
    • Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills
    • Proven track record of working in challenging multi-stakeholder environments & ability to build relationships with a range of stakeholders and drive immediate results
    • Experience in the planning and execution of large scale projects, including budgeting and activity planning
    • Experience structuring and leading evidence based decision making processes
    • Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new initiatives
    • Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment
    • High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
    • Willingness to travel if required and at short notice, even to remote places in MP at times
    • Fluency in English and Hindi



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