Clinton Health Access Initiative

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Senior Program Manager

Senior Program Manager

Full Time
Business Unit 
Country Programs - Country Teams
Additional Location Description 

More information about this job


Founded in 2002, by President William J. Clinton and Ira C. Magaziner, the Clinton Health Access Initiative, Inc. (“CHAI”) is a global health organization committed to saving lives, reducing the burden of disease and strengthening integrated health systems in the developing world.


CHAI Ethiopia is currently carrying out a wide range of programs to support the Ministry of Health in improving access to and increasing the quality of health services. As one of CHAI’s largest field offices with more than 170 staff, the Ethiopia office operates programs across hospital management; maternal, newborn and child health; HIV/AIDS; nutrition; vaccines; and health financing. The health financing program aims to transform how the health system is financed to substantially and sustainably increase access to services, beginning with essential services for those most in need.


Project Description:

The Government of Ethiopia is rolling out health insurance with the goal of increasing access to and utilization of health services for its close to 100 million people by 2020 and moving towards aid independence. The government is scaling up community-based health insurance for the informal sector, rolling out social health insurance for the formal sector, and harmonizing these two schemes under a national insurance scheme. This is one of the most ambitious health financing reforms on the continent, with the potential to transform the health system and move the country closer to its goal of universal health coverage.


To successfully roll out this ambitious reform, the newly formed Ethiopian Health Insurance Agency will need to overcome technical, operational and management challenges. There is a need to develop management structures with clear roles and responsibilities. There is also a need to generate evidence and inform design decisions such as the benefits package, contribution rates, pooling strategy and provider payment mechanisms, and to develop robust end to end processes for successful enrollment, claims management and financial management.


CHAI has been asked by the Minister of Health and senior leadership of the Ethiopian Health Insurance Agency to provide comprehensive support in all of these areas to support implementation of the national Health Care Financing Strategy and to ensure that the insurance reform has the intended outcomes increasing access to and utilization of essential health services. Ethiopia will be a flagship program for CHAI’s work in health insurance, shaping our engagement in other countries.



CHAI is seeking a highly motivated individual with outstanding technical and managerial capabilities to play a leadership role in our engagement in health financing in Ethiopia.  The Senior Program Manager will shape the strategy of, manage and provide technical input to a large and growing CHAI team. He or she will work with a range of partners and external experts. Working with CHAI’s global health financing team, the senior program manager will support development of a long term strategy for CHAI’s insurance work in Ethiopia and across other countries.

Key responsibilities include, but are not limited to, the following:

  • Supervise a team of CHAI staff working across different directorates of the Health Insurance Agency and Federal Ministry of Health, at the national and regional level, providing managerial and technical support as well as quality assurance.
  • Conduct capacity building and technical needs assessments at the Ministry of Health and Ethiopian Health Insurance Agency and support design of CHAI’s strategy to meet these needs as well as a long term technical assistance plan to help coordinate efforts of stakeholders working in health financing in Ethiopia.
  • Work with CHAI staff and the government in health financing areas ranging from economic evaluation, to resource tracking, to identifying and addressing inefficiencies, to mobilizing resources for the health sector from donors and increasingly from domestic sources.
  • Work with CHAI staff and the government in the scale-up of a national insurance scheme including designing, rolling out and strengthening processes for member management, provider management, pooling and finance and management information systems.
  • Work with teams to design systems that facilitate monitoring and early identification of problem areas during the roll-out and scale-up of the insurance scheme, working with government leadership to prioritize and address these problems as they arise.
  • Engage stakeholders working in Ethiopia, coordinating and participating in technical working groups.
  • Leverage external expertise, working with universities, partners and other public insurance schemes to respond to key strategic questions from the government.
  • Document Ethiopia’s experience for donors, stakeholders and other CHAI teams and governments.
  • Contribute to the design of CHAI’s health insurance strategy in Ethiopia and across other countries.
  • Other responsibilities as assigned by country leadership and the government.


CHAI works in a fast-paced, results-driven environment and this health insurance reform is a top priority for the government. This individual would need to manage a growing team and be able to shape CHAI’s engagement, and should therefore be technical as well as a strong strategic thinker. CHAI places great value on resourcefulness, responsibility, tenacity, flexibility, independence, energy, work ethic and humility.


Qualifications and advantages include the following:

  • Advanced degree in a related field such as health economics, public health, financial management, public policy preferred;
  • 7-10 years of professional experience in demanding, results-oriented environments in the public sector and/or private sector (e.g., management consulting);
  • Experience designing, managing and implementing large teams and long-term projects;
  • Excellent problem solving, analytical and quantitative skills, including attention to detail and experience in modeling using Microsoft Excel;
  • Strong communication skills, including delivery of compelling presentations and documents in Microsoft PowerPoint and Word;
  • Ability to work independently, set priorities and handle multiple tasks simultaneously;
  • Ability to learn on the job quickly and absorb and synthesize a broad range of information;
  • Ability to navigate ambiguous and complex processes and be flexible;
  • Strong interpersonal skills and ability to achieve consensus amongst stakeholders;
  • Strong command of the English language; and
  • Willingness to travel within Ethiopia as needed.

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