- Soutenir la mise en œuvre et le suivi des activités WVLO aux niveaux national et districts (Mbour et Ziguinchor) sous la supervision et l'encadrement du chargé de programme ;- Soutenir l'établissement et le suivi des cadres de coordination avec les organisations locales et les équipes de projet aux niveaux national et districts ;- Maintenir des relations constantes avec les partenaires et les communautés ;- Collecter et analyser les données afin de les transformer en recommandations programmatiques et en actions/arguments de plaidoyer stratégique ;- Coordonner les réunions et faciliter l'échange de connaissances entre le gouvernement et les partenaires clés ;- Participer aux réunions de programme d'intérêt (ex : réunions de coordination trimestrielles des districts, réunions...

- Maintain Office365, anti-spam, Azure AD and AD user accounts- Proactively support staff in field offices using Windows 10 and Mac OS and provide training and assistance to users as needed- Interface with vendors to place orders for new equipment and software- Create and maintain updated documentation- Must be excited about learning new things, patient in dealing with staff in complex and sometimes high- pressure situations- Must have excellent attention to detail- Provide hardware and software support for local users in person, and coordinating and providing support, via phone and email, for our users worldwide through our helpdesk system- Collaborate well in a small team environment

- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...

- Lead IT resource in the selection and implementation of a financial ERP system.- Maintain Microsoft Windows servers in the corporate data center in virtual and physical environment- Maintain Exchange 2019, Office365 and AD user accounts.- Proactively manage and maintain remote servers in field offices.- Configure, manage and support Server 2012 and 2019 servers.- Provide training and assistance to users as needed.- Interface with vendors to place orders for new equipment and software.- Design and install systems on a limited budget.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes high-pressure situations, and must have excellent attention to...

- Support and maintain Box cloud-based file sharing application while supporting 1800 users based around the world- Provide support to staff located globally on cloud-based file sharing applications- Provide training and support to staff on the Box application- Proactively manage staff access and data security and integrity to cloud based file sharing systems.- Integrate a Single Sign-On application with Microsoft Active Directory and cloud-based applications-  Maintain Microsoft Windows 2012 and 2019 servers in the corporate data center and remote sites in virtual and physical environments.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes...

- Collaborate with CHAI country and global teams, and key partners, to adapt and/or develop strategic implementation plans to strengthen the rapid testing and point-of-care (POC) continuous quality improvement (CQI) program, including proficiency testing, for HIV and TB in Zimbabwe.- Provide technical assistance on all aspects of PT program implementation, including development of standard operating procedures (SOPs) and implementation materials aligned with ISO 17043:2023, integration of the PT data management system into existing national data systems, PT panel production, testing procedures, data analysis, and reporting.- Coordinate the development and implementation of a comprehensive, phased Proficiency Testing scheme, including pilot testing, expansion, and national scale-up-...

- Conduct thorough root cause analyses through primary and secondary research to identify barriers to immunization coverage. Develop decision trees to systematically address identified issues and improve coverage rates.- Develop comprehensive plans for implementing new approaches and interventions for improvement in immunization service delivery, program review mechanism, demand generation, and data systems strengthening in the priority states.- Analyze large and complex datasets, both qualitative and quantitative, and develop visualization tools that help internal and external leadership with purposeful insights.- Develop data visualizations, tools, templates, planning aids, custom reports, and decision-making frameworks that support program management and progress tracking.-...

Management- Be responsible for the strategic and program management assistance to the malaria program in Vietnam, and coordinate CHAI’s support to help strengthen systems and achieve audacious programmatic goals on aggressive timelines- Assist MOH to successfully execute the malaria elimination strategy and to prevent malaria from returning (POR). Specific activities may include leading CHAI’s effort to:- Update, scale-up and institutionalize the surveillance system nationwide, with the goal of ensuring rapid and accurate reporting of case-level malaria data from all levels and that data is appropriately stored and managed to ensure a rapid and effective response.- Support the government and partners to update national guidelines and policies to ensure alignment with overall...

Analytical and Project Management Support - ~80%- Conduct data analysis, research, and synthesis to generate insights that inform strategic decision-making for CHAI Leadership- Develop structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions- Support the design, execution, and monitoring of high-priority initiatives, ensuring alignment with CHAI’s organizational goals- Create dashboards, reports, and presentations that translate complex data into actionable insights for CHAI Leadership- Coordinate and track cross-functional projects, ensuring key milestones, timelines, and deliverables are met- Proactively identify risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track- Assist in the...

In partnership with Country Directors, Deputy Country Directors, Senior Program staff, Global HR team, and country HR representatives, the Regional HR Partner, Southern Africa position will directly support and advise CDs, managers, and employees. Some of the responsibilities are: - Support the rollout of CHAI Talent Strategy across the Southern Africa countries to support CHAI’s mission, vision, and values.- Provide guidance on procedure and policy interpretation, compensation, and benefits, recruiting and retention strategies, employee relations issues, and local labor laws.- Support in the designing, planning, and implementation of HR systems, policies, procedures, and best practices to strengthen country and global HR functions.- Support the development of plans to address...