The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work:

http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Overview

The Director of Talent Acquisition reports to the Senior Director, People Operations and leads CHAI's global talent acquisition function across 40 countries, spanning a wide range of disciplines, programme areas, and hiring markets.

This is a senior leadership role with responsibility for a global team, the TA strategy, operating model and technology stack. You will set the direction for how CHAI attracts, assesses and hires talent across its global programmes, working closely with organisational leadership on hiring priorities and workforce planning.

The role covers the full sourcing and attraction agenda, including employer brand and EVP, proactive pipelines, internal mobility and referral and alumni programmes, alongside data and AI-enabled technology adoption, to build CHAI's profile as an employer of choice across the markets it operates in.

• Design and own CHAI's global TA operating model, ensuring it reflects the organisation's diverse hiring needs across role types, geographies and programme areas, with a location strategy that supports effective hiring across all markets.
• Lead CHAI's approach to proactive sourcing, building talent pools, running structured passive candidate engagement and maintaining ongoing talent mapping.
• Own the channel strategy, including programmatic media, referral programmes, alumni networks and direct sourcing, making evidence-based decisions about channel mix and performance.
• Establish hiring manager and candidate experience as an organisational standard, with structured intake, consistent communication and clear feedback at every stage, and measure satisfaction consistently to drive continuous improvement.
• Champion internal mobility proactively, identifying internal candidates early, ensuring they are considered equitably and kept well informed throughout, and making internal career development a genuine and visible feature of life at CHAI.
• Build and own the performance management framework for TA, covering time to hire, quality of hire, pipeline health, source effectiveness and recruiter productivity, and use that data to inform decisions at an organisational level.
• Act as a credible source of talent market intelligence for organisational leadership, providing insight on candidate availability, competitor hiring activity and emerging market trends.
• Develop and steward CHAI's employer brand and EVP, ensuring CHAI is well represented and compelling across the candidate-facing channels and markets that matter most.
• Evaluate, adopt and optimise the TA technology ecosystem, including ATS, CRM, AI-enabled sourcing and screening tools and talent intelligence platforms, ensuring the team has infrastructure that works and data they can trust.
• Lead, develop and performance manage the global TA team, setting high standards, investing in individual capability and building a function that is known across CHAI for the quality of its work and the credibility of its advice.
• Lead and grow CHAI's early careers strategy, including internship programmes and university partnerships, building long-term pipelines of mission-aligned talent.
• Any other duties as reasonably required by the Senior Director, People Operations.

• Significant experience leading talent acquisition in complex, decentralised, multi-country organisations, with direct accountability for strategy, operating model and team performance.
• A track record of building TA infrastructure that is actively used, including process design, technology adoption, performance frameworks and reporting that people trust and act on.
• Deep practical knowledge of proactive sourcing, passive candidate engagement, talent mapping and talent pooling across diverse and competitive markets.
• Strong analytical capability, able to build meaningful metrics, interpret what the data is saying and communicate insight clearly and confidently to senior audiences.
• Demonstrated ability to influence and build credibility across a complex, multi-stakeholder organisation and to advise senior leadership with confidence.
• Experience hiring across low- and middle-income country contexts, with a real understanding of what makes those markets different and what it takes to hire well in them.
• Strong people leadership, including the ability to coach and develop TA professionals, hold a team to high standards and bring people with you through change.

Skills and Traits

Hard skills:

• TA technology ecosystem management, including ATS, CRM, talent intelligence, talent pooling, candidate engagement and AI-enabled platforms.
• Employer brand and EVP development, building attraction strategies and candidate-facing communications that position an organisation as a destination employer.
• Recruitment marketing and programmatic media, including channel strategy, activation and performance management.
• Data analysis and reporting, translating hiring data into clear organisational insight that informs decisions.
• Assessment and selection design, building structured, evidence-based methodologies across role types and levels.

Soft skills:

• Influencing and building credibility across a complex, multi-stakeholder organisation.
• Advising and communicating with confidence at executive level.
• Leading teams and stakeholders through change.
• Coaching and developing TA professionals.

Preferred Qualifications

• Experience in international NGOs, global health or international development, with a working knowledge of the mission-driven candidate landscape and the particular hiring challenges of the sector.
• Experience driving adoption of new ways of working, technology and AI-enabled tools across a talent acquisition function, bringing teams and stakeholders with you through the change.