The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries.

Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Team and Position Overview

The Global Talent Development team is responsible for developing and retaining organizational talent through learning initiatives, manager development, performance enablement and career planning support. Through evidence-based learning and development programs, performance enablement practices and talent management initiatives, the Global Talent Development team aims to drive employee growth aligned with CHAI's mission and strategic priorities to build a capable, motivated and future-ready workforce.

The team is seeking a fixed-term (6-month) Manager, Global Talent Development to provide support and coverage during the Senior Manager's parental leave, and to lead efforts to meet key deliverables related to employee performance and development in 2026. Specifically, this person will play a crucial role in driving forward the implementation of several key initiatives currently underway, measuring impact and partnering with key stakeholders across CHAI's matrix to foster a culture of continuous learning.

This position will report to the Global Talent Director and will oversee the Senior Associate, Global Talent Development based in Zimbabwe. They will also act as the primary liaison for the part-time HR Consultant. Given the global nature of this role’s responsibilities and remit, candidates must be available to start work at 8am ET.

The base location for this role is the US. Candidates must have valid work authorization.

Performance Enablement

• Support the final stages and reporting outcomes of a Performance Enablement pilot (concluding in June), applying evaluation frameworks to assess effectiveness and inform iterations.
• Play a leading role in coordinating the Performance Enablement 2026 adoption process, working with HR Business Partners and ensuring seamless support from Global Talent Development on the backend. This will include:
  • Iterating the Performance Enablement tools and materials based on pilot outcomes and learner feedback.
  • Designing and executing a train-the-trainer plan for relevant workshops, drawing on adult learning theory to ensure facilitator readiness and co-facilitating workshops with HR Business Partners as appropriate.
  • Tracking and reporting on adoption rates to help CHAI meet the target 50% org-wide implementation this year.
• Support efforts to embed CHAI’s new Baseline Performance Standards, specifically through the delivery of related training programs and coaching/support for all staff on how these are to be applied.

Manager Development Program

• Support the finalization of the design and development of a new Manager Development Program, applying instructional design methodologies to ensure content is engaging, outcomes-driven, and measurable.
• Project manage the delivery of three in-person global cohorts this year. This will include:
  • Ensuring all program materials - including facilitator guides, participant materials and learning assessments - are ready for the delivery of the first cohort in Q3.
  • Executing a train-the-trainer plan that equips co-facilitators with the knowledge and confidence to deliver content consistently, while allowing for organizational/culture context adjustments where appropriate.
  • Co-facilitating modules (some international travel required).
  • Overseeing all cohort logistics, ensuring a smooth and seamless experience for participants and co-facilitators.
  • Monitoring and evaluating learning outcomes using established measurement models to inform future program iterations.

Other

• Support the finalization of the L&D strategy and the creation of a 2027–28 roadmap for delivery, informed by organizational needs analysis and learning best practices.
• Support the delivery of this year's Mentorship Program cohort.
• Lead the instructional design review of the People Management Learning Community Program, ensuring content, structure and delivery methods reflect both successful current practices and new learning principles in time for an early 2027 cohort launch.
• Leverage existing authoring tools to maintain the CHAI Learning Platform (a light-touch LMS) including the development of new content that supports talent development initiatives.
• Design and deliver live, virtual workshops from the existing L&D repository for CHAI teams.
• Facilitate coaching, mentoring and development planning initiatives.
• Regularly monitor metrics and feedback mechanisms to assess the effectiveness and impact of L&D activities; use data to drive continuous improvement and demonstrate ROI.
• Foster a culture of continuous learning, growth, and inclusion across all levels of the organization.
• Collaborate closely with HR Partners, People Operations, Talent Acquisition and DEI teams to ensure integrated people strategies.

• Bachelor's degree in Human Resources, Organizational Development, Learning and Development, Education, or a related field.
• 3-5 years of progressive experience in learning and development, instructional design or organizational development roles, with demonstrated ownership of end-to-end program design and delivery.
• Strong command of instructional design methodologies and their practical application in organizational settings.
• Proven experience designing and facilitating engaging, outcomes-focused learning experiences for adult learners across diverse formats (in-person, virtual, blended, self-paced).
• Demonstrated experience supporting the design and implementation of large-scale, multi-stakeholder development initiatives.
• Proficiency with eLearning authoring tools (e.g., Articulate 360). True LMS experience ideal but not essential.
• Strong workshop facilitation, coaching and stakeholder management skills, with the ability to adapt content and delivery to varied audiences and contexts.
• Excellent project management skills, with the ability to manage multiple workstreams simultaneously, prioritize effectively and meet deadlines in a fast-paced environment.
• Experience using data analytics and behavioral change metrics to assess the effectiveness of learning programs, drive continuous improvement and make evidence-based recommendations.
• Ability to build strong, trust-based relationships across all levels of an organization and create buy-in in a complex, multi-stakeholder environment.
• Ability to work with urgency and independence to investigate and solve problems.
• Professional, diplomatic, and thoughtful communication skills.
• Strong computer skills: Microsoft Office (Outlook, Excel, Word).
• Foundational AI literacy for day-to-day work, with curiosity about how AI and emerging technologies can be leveraged to enhance learning program design and delivery.
• Experience working for a non-profit or global health organization is ideal but not essential.