The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program and Position Overview

The Government of Rwanda (GoR) strives to achieve Universal Health Coverage (UHC) by enabling equitable access to quality health services for the population, as outlined in the Fifth Health Sector Strategic Plan (HSSP V). This commitment has been made against a backdrop of rising health care costs and uncertainty around the future availability of donor funding and calls for improved health sector sustainability. Acknowledging this, the Government aims to employ effective, equitable, efficient, and sustainable commodity supply chain systems — with a particular focus on essential maternal and newborn health (MNH) commodities — to safeguard access for the most vulnerable populations and accelerate progress toward improved health outcomes. Strengthening primary health care remains central to this approach, as the foundation of a strong and sustainable health system. 

CHAI Rwanda’s Health System Strengthening (HSS) programs work on a day-to-day basis with Government leadership in the Ministry of Health (MoH), the Rwanda Social Security Board (RSSB) and the Rwanda Medical Supply (RMS). The goal of those programs is to support the Government to accelerate progress towards UHC by ensuring the sustainable delivery of quality, essential health services.  This includes work to design and implement national Primary Health Care (PHC) reforms from health centre level down to community health, to increase health workforce availability, to prioritize and sustainably finance essential services. It also aims to support improved management, financing, and delivery of quality primary health care and ensure equitable access to medicines and health commodities.

CHAI seeks for a Senior Associate, Supply Chain M&E to work with the Rwanda Medical Supply, Ltd (RMS) to lead the design and execution of monitoring, evaluation, learning, and knowledge management systems. This ensures strategic alignment, performance tracking, and adaptive management across RMS operations. In this role, the candidate will work closely with key decision makers from RMS. CHAI is seeking a highly motivated individual with outstanding technical skills to provide technical leadership and coordination for the design and implementation of RMS’s Monitoring, Evaluation, and Learning (MEL) frameworks and ensure robust performance monitoring of the RMS Strategic Plan and Delivery Unit initiatives.

The selected candidate will be seconded to the Rwanda Medical Supply Headquarter with periodic travel to regional hubs, healthcare facilities, and partner institutions as required. The candidate will report directly to the Chief Executive Officer. S/He also reports in parallel to the Associate Program Director, HSS with support from the CHAI teams at the country and global level, including in Health Financing; Health System Strengthening; Health Workforce; and others.

Monitoring & Evaluation (M&E) Framework Development and Management

• Lead the development and implementation of comprehensive MEL plans aligned with the RMS Strategic Plan.
• Develop Key Performance Indicators (KPIs) with clear definitions and standardized data collection tools.
• Establish data collection methodologies to ensure consistency, reliability, accuracy, and sustainability of performance reporting.
• Collaborate with relevant departments to integrate MEL frameworks into routine RMS operations.

Strategic Plan Monitoring and Reporting

• Oversee the ongoing monitoring, evaluation, and reporting of the RMS Strategic Plan.
• Develop and implement a results-based MEL framework aligned with RMS strategic objectives and funding requirements.
• Develop and implement “catch-up plans” to address performance gaps or delays.
• Provide quarterly and annual progress reports highlighting achievements, challenges, and recommendations.
• Track and report progress against strategic milestones and outcome indicators.

Data Analysis, Visualization, and Reporting

• Oversee production of RMS performance and supply chain reports to inform decision-making.
• Develop dashboards and visualization tools for supply chain performance monitoring (e.g., Power BI, Tableau, DHIS2 dashboards)
• Strengthen internal data use and promote a culture of evidence-based decision-making.
• Support integration of analytics across RMS systems to enhance visibility and performance tracking.

Partnership Engagement and Collaboration

• Oversee the ongoing monitoring, evaluation, and reporting of the RMS investments made by the Beginnings Fund, Gates foundation, and other development partners
• Coordinate MEL alignment with RMS partners, donors, and government agencies.
• Engage actively with RMS leadership to ensure data and learning are used to guide operational and strategic decisions.
• Represent RMS in technical and policy forums focused on health systems performance monitoring.

Knowledge Management

• Establish institutional mechanisms for capturing, documenting, and sharing knowledge across RMS and partners.
• Develop a digital knowledge repository housing reports, studies, and best practices.
• Ensure systematic documentation of lessons learned from projects and strategic initiatives.

Training and Capacity Building

• Design and implement capacity-building initiatives on MEL and data use across departments.
• Mentor staff on effective record-keeping, reporting standards, and data analysis.
• Facilitate learning workshops to strengthen evidence-driven planning and implementation.

• Master’s degree in Monitoring and Evaluation, Data Science, Supply Chain Management, Pharmaceutical Management, Public Health or a related field
• At least 6 years of professional experience in monitoring and evaluation of health or supply chain programs performance benchmarks.
• Proven experience with MEL frameworks, indicator development, and performance monitoring for large-scale programs.
• Experience with digital MEL tools and data visualization platforms (DHIS2, Power BI, Tableau, Excel)
• Experience in Sub Saharan Africa is highly preferred.
• Experience in strategic information management, knowledge management, and organizational learning.
• Strong analytical background, with demonstrated ability to translate data into actionable insights.
• Ability to manage multiple tasks simultaneously and prioritize and manage projects under pressure.
• Excellent analytical, visualization, and problem-solving skills.
• Proficiency in Excel, Power BI, and other analytical platforms

Advantages

• Strategic thinking and ability to advise senior leadership.
• Strong analytical and problem-solving abilities.
• Effective leadership, training, and mentoring skills.
• Excellent communication, collaboration, and stakeholder management.
• Experience working in public health and with international organizations.
• Fluency in French or Kinyarwanda.

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