The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.  

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. 

In India, CHAI works in partnership with its India registered affiliate William J Clinton Foundation (WJCF) under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States' levels on an array of high priority initiatives aimed at improving health outcomes. Currently, WJCF supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization, and essential medicines.

Learn more about our exciting work: http://www.clintonhealthaccess.org

Project Background:

With the objective of reducing maternal, child, and overall mortality from hypoxemia-related cases, WJCF, under the guidance of health departments in three states, including Madhya Pradesh, is supporting initiatives to strengthen prevention and diagnosis practices and improve the supply and use of high-quality oxygen services. To that end, the Essential Medicines and Oxygen (EM&O2) program focuses on the following key elements:

• Effective planning and strategies to manage oxygen systems
• Affordable, efficient, and high-quality oxygen procurement and distribution systems
• Improved clinical administration and technical management of oxygen
• Improved information systems and monitoring for oxygen access

WJCF supports the state health and facility level leadership to strengthen governance structures, ensure optimal maintenance and upkeep of oxygen assets, and build capacity for the management of assets and provision of clinical care. Through this support, WJCF expects to ensure prevention, early diagnosis, and timely access to high-quality medical oxygen to manage hypoxemia cases, while ensuring adequate preparedness to manage a surge of COVID-19 cases or on account of other acute or seasonal respiratory ailments. 

Position Summary:

The Technical Program Officer (TPO), EM&O2 will be responsible for providing technical insights for activities related to strengthening the state’s medical oxygen infrastructure such as oxygen demand assessment at public health facilities, landscaping the suppliers of oxygen and related equipment and accessories, and policy advocacy for supply chain gap identification and mitigation, and the development of standardized guidance documents. Based out of Bhopal, the TPO shall report to the State EM&O2 Program Lead.

We seek a highly motivated and entrepreneurial individual with outstanding technical, analytical, and program implementation skills. The successful candidate will have excellent communication skills, be able to function independently in a dynamic environment, be self-motivated, thrive in challenging situations, and have a strong commitment to excellence. We place great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

• Support in capacity building of public health facility staff, including technicians, on use of oxygen equipment and other technical aspects of oxygen systems.
• Undertake projects to build proof-of-concept on innovative themes such as Internet of Things (IoT), enabling oxygen supply in primary healthcare centers via booster devices.
• Organize routine sessions on the technical aspects of oxygen systems for internal program teams.
• Support the field staff by clarifying technical queries and aligning on the data collection of oxygen systems.
• Assist the state leadership in operationalizing an ecosystem to effectively monitor the existing oxygen infrastructure. Support in establishing systems to ensure vendor compliance with warranty, repair, and maintenance agreements.
• Provide support on AMC and CMC document preparation and tender reviews.
• Develop strong relationships with key external and internal stakeholders, including government officials, oxygen equipment manufacturers, and partners working in the oxygen therapy landscape in the state.
• Design guidance documents for maintenance of oxygen infrastructure, supplier landscape, and training modules.
• Develop a knowledge management library of all technical resources related to oxygen management.
• Support in developing training materials, presentations, and manuals to enhance the knowledge and skills of healthcare personnel.
• Coordinate oxygen-related data collection and data analysis (need assessment, analysis of oxygen capacities and gaps to inform decision making) in state public health facilities by securing necessary permissions and approvals from government authorities.
• Participate in field visits to monitor the functioning of oxygen generation plants (Pressure Swing adsorption plants) and other oxygen sources such as LMO tanks, oxygen cylinders, concentrators, etc., and provide the necessary technical support for the upkeep of biomedical equipment.

• Bachelor’s degree or higher in Biomedical Engineering / Mechanical / Instrumentation Engineering, or a related field.
• Minimum 6 years’ experience in installation, commissioning, and maintenance of Medical Equipment, Instrument & Furniture (EIF) either in government health organization or in any other large hospital
• Familiarity with hospital infrastructure and respiratory care equipment.

Skill Sets and Abilities:

• Excellent oral and written communication skills in English, and Hindi including ability to create persuasive presentations and written reports.
• High level of proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Strong interpersonal skills, with the ability to work collaboratively in a diverse and fast-paced environment.
• Ability to navigate complex processes and influence decision-making in a professional and collaborative manner.
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations.
• Ability to work independently, prioritize, and handle multiple tasks simultaneously.
• Willingness to travel extensively within and outside the program states and districts.
• Experience of working with government stakeholders and familiarity with the Indian public health system/social impact sector in areas of supply chain management will be a plus.
• Experience of working with IoT-based infrastructure is highly preferred.

Last Date to Apply: 6th June, 2025