The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
Role Overview
CHAI’s Global Operations team seeks a strategic and operations-oriented professional to serve as the Manager, Non-Program Country (NPC) Operations. This full-time position (100% FTE) will act as CHAI’s central point of coordination for operational management and compliance-related efforts in non-program countries —where CHAI employs staff but does not implement active programs or maintain country offices.
The Manager, NPC Operations will enhance operational effectiveness, reduce administrative burden, and ensure compliance with local expectations in NPCs by working closely with CHAI’s enabling support functions, namely Global Operations, Finance, HR, Legal & Compliance and in-country focal points. The lead will play a critical role in preserving staff equity and aligning CHAI’s global operating model with emerging needs.
Expected travel: 15-20% to relevant NPCs.
Base Location is flexible to countries in which CHAI operates, subject to country leadership approval and work authorization.
Navigating Country Frameworks & Requirements (30%)
Financial Oversight and Risk Management (25%)
Operational Coordination and Institutional Setup (20%)
Staff Support (15%)
Strategic Planning and Engagement (10%)
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