The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.  

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. 

In India, CHAI works in partnership with its India registered affiliate William J Clinton Foundation (WJCF) under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States' levels on an array of high priority initiatives aimed at improving health outcomes. Currently, WJCF supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization, and essential medicines.

Learn more about our exciting work: http://www.clintonhealthaccess.org

Project Background:

With the objective of reducing maternal, child, and overall mortality from hypoxemia related cases, WJCF, under the guidance of health departments in the states of Madhya Pradesh (MP), Chhattisgarh, and Punjab is supporting initiatives to strengthen prevention and diagnosis practices and improve the supply and use of high-quality oxygen services. To that end, the Essential Medicines and Oxygen (EM&O2) program focuses on the following key elements:

• Effective planning and strategies to manage oxygen systems
• Affordable, efficient, and high-quality oxygen procurement and distribution systems
• Improved clinical administration and technical management of oxygen
• Improved information systems and monitoring for oxygen access

The Program supports the state health and facility level leadership to strengthen governance structures, ensure optimal maintenance and upkeep of oxygen assets, and build capacity for management of assets and provision of clinical care. Through this support WJCF expects to ensure prevention, early diagnosis and timely access to high quality medical oxygen to manage hypoxemia cases, while ensuring adequate preparedness to manage surge of Covid-19 cases or on account of other acute or seasonal respiratory ailments. 

Position Summary:

The Communication Officer - EM&O2, will collaborate closely with state and national teams under the guidance of the program leadership to develop and implement comprehensive communication strategies. These strategies will support the program's goals of enhancing prevention and diagnosis practices and improving the supply and use of high-quality oxygen services. The role will involve problem-solving, designing communication materials, conducting training, and executing various communication activities throughout the project.

We seek a highly qualified and motivated individual with substantial experience in communications. The ideal candidate will have the ability to assess communication needs, design and develop materials for both individual and mass audiences, and effectively manage projects and vendors. The successful candidate will be able to work independently, adapt to dynamic situations, thrive in challenging environments, and maintain a strong commitment to excellence. We place great value on personal qualities such as resourcefulness, responsibility, tenacity, independence, energy, and a strong work ethic.

• Drive stakeholder engagement by developing and executing a comprehensive, end-to-end Program Communication and Dissemination strategy, ensuring alignment with program goals.
• Collaborate with program teams to design and implement the communication strategy, ensuring it meets the needs of both internal and external stakeholders.
• Work closely with the project team to understand the target audience and design impactful communication content and collateral that effectively disseminates program information and enhances storytelling through multiple channels.
• Develop a channel deployment strategy, including approaches for social media, internal/external communication, donor engagement, and fundraising efforts.
• Coordinate with key stakeholders to understand content requirements (IEC material, program stories, social media posts, internal/external reports, etc.), and create content through ongoing consultations during the design phase.
• Collaborate with agencies to produce clear, visually engaging reports and communication materials, including infographics and visuals.
• Draft, edit, and proofread content that highlights program impact, key outcomes, and success stories.
• Conduct regular field visits to gather feedback on engagement strategies, implementation challenges, and lessons learned, using insights to refine communication materials.
• Ensure accuracy, consistency, and adherence to high-quality standards across all communication products.
• Prepare detailed reports on communication outcomes, offering recommendations for improving future strategies and ensuring continuous program improvement.
• Provide additional support to program leadership as needed to ensure successful communication strategy implementation.

• Bachelor’s degree or higher in Communications, Public Relations, Marketing, or a related field.
• At least 5 years of relevant experience in strategic communications, with a preference for experience in non-profit, global health, or international development sectors.

Skills & Traits:

• Exceptional writing and editing skills, with a keen eye for detail and the ability to craft compelling content for diverse audiences.
• Strong understanding of digital communication platforms, including social media, content management systems (CMS), and email marketing tools.
• Analytical mindset with the ability to measure communication effectiveness and adapt strategies to optimize outcomes.
• Proven ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment.
• Strong interpersonal skills, with the ability to collaborate effectively within diverse teams and engage with a variety of stakeholders.
• High emotional intelligence, demonstrating patience and thoughtfulness in high-pressure or stressful situations.
• Familiarity with data visualization tools and design software is a plus, with the ability to create visually engaging communication materials.
• Experience working with government stakeholders and a strong understanding of the Indian public health system or social impact sector is an advantage.

Last Date to Apply: 4th March, 2025