The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Summary

Every year, over 300,000 mothers die from complications around pregnancy and childbirth. Ninety-nine percent occur in low- and middle-income countries and unintended pregnancies and unsafe abortion, particularly among adolescents, significantly contribute to these deaths. For children, the first four weeks of life are the most vulnerable. Each year, an estimated 2.6 million infants are stillborn. Almost one million newborns do not live past their first day, while another million do not survive their first week. Simple and effective interventions are available to prevent unintended pregnancies, treat pregnancy and labor complications and save the lives of newborns, but many countries face critical gaps which prevent the interventions from being implemented.

CHAI’s Women’s and Newborn Health (WNH) cluster aims to significantly reduce unmet need for modern contraception and the incidence of unsafe abortions in program countries and end preventable maternal and neonatal mortality.  We pursue global and country-focused market shaping opportunities for WNH products to create an enabling environment for the introduction and scale-up of quality-assured products and services in LMICs. At the global level, we are working to ensure that a diversified supplier base can meet demand for key products and ensure commodities are affordable and of high quality. We also coordinate donors and partners around a global product strategy and to shape the broader SRH ecosystem. At the country level, CHAI works with governments to develop national scale-up plans for women’s and newborn health with clear targets; use data to coordinate partner resources against the plan and achieve targets; strengthen national forecasting and quantification; address supply chain bottlenecks; improve health worker training; and strengthen performance management for the health system. Underlying our approach is our commitment to achieving sustainable, transformational change at scale by working in a way that strengthens health systems and government capabilities to improve SRH outcomes.

Position Summary

As Director of the Delivery group for the Women’s and Newborn Health team, you will lead at least two senior managers to support interventions at the country level to strengthen delivery of quality WNH products and services. You will work collaboratively with 10+ country teams to design and support implementation of programs, assess program progress against overall objectives, and identify key risks and opportunities. The Director will support country teams to remain abreast of global best practices and evidence related to SRH and to translate this information into improvements in country-specific programs and approaches. In addition, you will support country teams to design and conduct analyses that inform program strategy, monitor and evaluate program progress toward milestones, and work with other CHAI program teams to achieve the grant goals. The Director will work with WNH leadership to develop and refine CHAI’s overall WNH strategy and to develop other multi-country grant opportunities. The Director will report to the Vice President, Women’s and Newborn Health.

We are seeking a highly motivated individual who is a strategic thinker and has excellent communication and people management skills. A proven record of people management, strategy development and program management are required, with strong leadership qualities and analytical skills. The Director must be an excellent relationship manager and able to work effectively across cultural contexts. They must be self-assured, a fast learner, resilient, and a strong team player. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

The role must be based in a CHAI program country in Africa. Travel is expected up to 30%.

Program strategy and management

• In collaboration with country teams, drive and oversee the development, initiation, execution, growth and monitoring of WNH delivery programs at CHAI in line with CHAI’s overall global strategy for Women’s and Newborn Health
• Develop and maintain standards and guidelines for support to country teams across the Delivery group
• Work closely with leadership and staff on CHAI program and country teams to ensure cohesive team collaboration, alignment on goals and donor requirements, and drive towards collective impact
• Establish and lead process for tracking performance against the Delivery group’s objectives, key performance indicators and milestones, coordinating with workstream and grant leads to execute data analysis and program reflection meetings, to inform team resource planning and prioritization
• Serve as a trusted advisor to other global and country team members in identifying and solving problems and provide creative, strategic input into complex issues
• Support teams in development, synthesis and review of presentations, reports, and briefings for donors and CHAI leadership
• Working in collaboration with the Technical Advisory group, support teams in developing abstracts, manuscripts, case studies and other materials for effective dissemination of learnings and knowledge management
• Assess effectiveness of CHAI's theory of change, strategy and approach related to WNH and recommend improvements and strategic direction
• Develop and maintain expertise in latest developments in SRH and inform program activities based on global evidence base, insightful analytical perspective, and lessons learned from CHAI and other partners
• Provide hands-on analytical and technical execution or advisory, as requested by country focal points, grant and product leads
• In collaboration with Finance lead, review and inform budget development and reallocations, track spend and variances and help draft financial reports for donors.

Relationship and Partner Management

• Establish and cultivate relationships with CHAI teams – with leadership and staff in-country, and in program teams – to understand priorities and goals, inform and influence program strategies and explore new workstreams
• Maintain relationships with key stakeholders, including donors, as a respected and trusted thought leader within CHAI and within the global and regional women’s and newborn health community
• Explore, develop, and manage relationships with global partners to collaborate on initiatives and inform CHAI activities and strategies.

Team and people management

• Maintain a high-performing team who can work across the organizational matrix to ensure progress toward program outcomes
• Make hiring and compensation recommendations; support recruitment and onboarding of new team members
• Cultivate a supportive environment for direct reports to develop professionally
• Provide regular coaching and feedback to team members; receive and adapt to feedback from team members.
• Exemplify CHAI values and team norms
• Contribute to key internal team operations and culture-building initiatives such as Diversity, Equity, and Inclusion.

• Bachelor’s degree, and 10+ years of progressive experience in the field of women’s health, in the context of global health or international development
• 5+ years of experience in a senior leadership and supervisory role, with demonstrated ability to recruit, manage, evaluate, and develop staff and contribute to the fostering of a diverse and results-oriented team
• Exceptional interpersonal and communication skills in English (written and verbal)
• Proven ability to identify, cultivate and manage strategic external partnerships, including experience engaging with key donors and other CHAI country and global teams, including with stakeholders at high levels of seniority
• Proven track record of managing programs within CHAI plus a strong understanding of fundraising strategies with demonstrated success
• Experience living and working in resource-limited settings, particularly sub-Saharan Africa
• Proven experience in developing, executing and refining strategy
• Demonstrated strong analytical, leadership, and problem-solving skills
• Experience operating in fast-paced, results-oriented work environment
• Excellent organizational and project management skills; proven ability to set direction and structure, prioritize among complex options, and uphold high performance expectations
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations
• Excellent interpersonal skills and proven ability to build, strengthen, and leverage complex and nuanced stakeholder relationships in a matrixed and multicultural environment
• Passionate about people development and able to help diverse team members improve skills and performance through coaching and consistent supportive accountability
• Strong work ethic, integrity, credibility, and dedication to CHAI’s mission
• Ability and willingness to travel, approximately 30% of the year.

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