The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Summary 

Unintended pregnancies and unsafe abortions drive high rates of preventable mortality and morbidity in low- and middle- income countries (LMICs). CHAI’s Sexual and Reproductive Health (SRH) program aims to ensure that all individuals are empowered to access information, products and services that will meet their sexual and reproductive health needs. We aim to significantly reduce unmet need for modern contraception and the incidence of unsafe abortions in program countries.  To accomplish our goals, we’re pursuing 3 strategic objectives:

• Scale up access to new and underutilized products to increase choice for women and better meet their needs and preferences.  

• Increase SRH commodity security through global and country supply chain strengthening and improved financing for SRH products.  

• Design and strengthen client-centric service delivery models that will reach key populations with SRH services.  

We pursue global and country-focused market shaping opportunities for SRH products to create an enabling environment for the introduction and scale up of quality-assured products and services in LMICs. At the global level, we are working to ensure that a diversified supplier base can meet demand for key products and ensure commodities are affordable and of high quality. We also coordinate donors and partners around a global product strategy and to shape the broader SRH ecosystem. At the country level, CHAI works with governments to develop national SRH scale-up plans with clear targets; use data to coordinate partner resources against the plan and achieve targets; strengthen national forecasting and quantification; address supply chain bottlenecks; improve health worker training; and strengthen performance management for the health system.  

The Global SRH Team sits under CHAI’s Women and Newborn Health Cluster and supports the application of global learning and best practices, including around market stewardship and new and lesser used product introduction and scale-up. The team provides thought-partnership and technical assistance to programs implemented by in-country teams who own our valued relationships with partner governments and who possess critical knowledge of local context and operating conditions.  Underlying our approach is our commitment to achieving sustainable, transformational change at scale by working in a way that strengthens health systems and government capabilities to improve SRH outcomes. 

Position Summary 

The Senior Program Manager is a critical role within the SRH Country Support Group, providing technical expertise, thought partnership and strategic support to country teams who are working to strengthen delivery of quality SRH products and services. The Senior Manager will work collaboratively with a portfolio of country teams (~5) to design programs, assess program progress against overall objectives, and identify key risks and opportunities. The position will support country teams to remain abreast of global best practices and evidence related to SRH, and to translate this information into improvements in country-specific programs and approaches. In addition, this position will act as a key strategic thought partner to country leadership across the breadth of the team’s SRH portfolio. The Senior Manager will support in the development of multi-country grant opportunities as they arise.  

We are seeking a highly motivated individual who is a strategic thinker and has excellent communication and people management skills. A proven record of people management, strategy development and program management are required, with strong leadership qualities and analytical skills. They will be expected to function with independence while also maintaining close alignment with their manager. The ideal candidate is someone who sees the big picture, likes “connecting the dots”, is able to juggle multiple responsibilities with ease, and can easily ladder up and down between strategy/vision and implementation/tactics. The Senior Manager must be an excellent relationship manager and able to work effectively across cultural contexts. They must be self-assured, a fast learner, resilient, and a strong team player. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, and work ethic. 

Based Location is flexible to countries in which CHAI operates in Africa, subject to country leadership approval and work authorization.

As Senior Manager, you will lead teams across multiple workstreams, ensuring timely delivery of goals and building strong relationships with stakeholders, including governments, donors, and NGOs. You will develop and implement high-impact strategies, analyze priority interventions, and assess their impact. Additionally, you will communicate CHAI’s results to partners and identify new opportunities and partnerships to improve health outcomes. This role requires up to 30% travel.

SRH strategy, program and grant management:

• In collaboration with country teams, drive and oversee the development, initiation, execution, growth and monitoring of SRH programs at CHAI in line with CHAI’s overall global SRH strategy  
• Work closely with leadership and staff on CHAI program and country teams to ensure cohesive team collaboration, alignment on goals and donor requirements, and drive towards collective impact 
• Anticipate and raise risks to the Senior Director as needed, providing recommendations for how to mitigate and move forward 
• Serve as a trusted advisor to other global and country SRH team members in identifying and solving problems and provide creative, strategic input into complex issues 
• Support teams in development, synthesis and review of presentations, reports, and briefings for donors and CHAI leadership 
• Assess effectiveness of CHAI's theory of change, strategy and approach related to SRH and recommend improvements and strategic direction 
• Develop and maintain expertise in latest developments in SRH and inform program activities based on global evidence base, insightful analytical perspective, and lessons learned from CHAI and other partners 
• Provide hands-on analytical and technical execution or advisory, as requested by country teams and in collaboration with Supplies team and Technical Advisory team 
• Review and inform budgets and reallocation, and help draft financial reports for donors. 

Relationship and Partner Management:

• Establish and cultivate relationships with CHAI teams – with leadership and staff in-country, and in program teams – to understand priorities and goals, inform and influence SRH strategies and explore new workstreams 
• Maintain relationships with key stakeholders, including donors, as a respected and trusted thought leader within CHAI and within the global and regional SRMNH community 
• Explore, develop, and manage relationships with global SRH partners to collaborate on initiatives and inform CHAI activities and strategies.
• Maintain strong alignment and communication with the Senior Director, particularly regarding the overall direction of the work.

General:

• Exemplify CHAI values and SRH team norms.
• Actively contribute to internal team operations and culture-building initiatives, such as promoting Diversity, Equity, and Inclusion.

• Bachelor’s degree, and at least six years of working experience with increasing levels of responsibility, team management, and leadership 
• Experience living and working in resource-limited settings, particularly sub-Saharan Africa 
• Proven experience in developing, executing and refining strategy 
• Demonstrated strong analytical, leadership, and problem-solving skills 
• Demonstrated experience developing and refining program strategies 
• Experience operating in fast-paced, results-oriented work environment 
• Excellent organizational and project management skills; proven ability to set direction and structure, prioritize among complex options, and uphold high performance expectations  
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations 
• Excellent interpersonal skills and proven ability to build, strengthen, and leverage complex and nuanced stakeholder relationships in a matrixed and multicultural environment 
• Demonstrated written and verbal communication skills, able to concisely communicate complex ideas in a manner that builds buy-in among diverse stakeholders 
• Passionate about people development and able to help diverse team members improve skills and performance through coaching and consistent supportive accountability 
• Highly entrepreneurial with strong self-motivation 
• Strong work ethic, integrity, credibility, and dedication to CHAI’s mission 
• Ability and willingness to travel, approximately 30% of the year 

Advantages

• Experience in a management role on CHAI’s country or global teams 
• Relationships and/or expertise in SRH and/or MNH 
• Experience with new product introduction 
• Demonstrated prior experience working with governments and/or overseeing implementation of complex SRH projects across multiple countries 
• Experience in fundraising for global health or SRH from major donor organizations 
• Experience working remotely with a decentralized/remote team 
• Master’s degree in public health or business

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