The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

About CHAI’s Global HIV Access Program (HAP)

Since 2002, CHAI has been a leader in expanding and accelerating access to HIV treatment, reducing the cost of drugs and diagnostic tests, and strengthening the capacity of governments to help prevent and diagnose HIV and treat people living with HIV (PLHIV). CHAI’s simultaneous engagement on the supply and demand sides of the market, our end-to-end and holistic support to national HIV programs, and our partnership with affected communities is helping to address barriers that prevent people living in LMICs from accessing the best available treatment and prevention services.

Position:

CHAI is seeking a highly qualified individual for the role of Senior Associate, Program Operations. This position entails supporting the HIV Access Program’s (HAP) operations, grant management, and reporting functions for several grants, and providing project management and analytical support to cross-cutting HAP projects.

In close coordination with the Senior Manager, Operations, the role will involve liaising with CHAI teams to ensure compliance with grant requirements and building and managing relationships with subcontractors and subgrantees. The Senior Associate will work with a broad set of internal and external stakeholders, including cross-cutting CHAI teams, CHAI country teams, and external partners, to support the achievement of grant objectives to increase access to and the quality of advanced HIV disease (AHD) care for PLHIV, in addition to support for other HAP grants. Reporting directly to the Senior Manager, Operations this position will also provide support to the Associate Director, HAP and the Director, AHD to ensure the effective implementation and monitoring of program and grant operations.

This role will require candidates to develop familiarity with HAP programs globally and at the country level, including funding, planning, and implementation. Candidates must demonstrate an ability to assess issues, think creatively to resolve problems, and determine when to escalate to other team members.

Candidates must showcase the ability to implement multiple complex workstreams. Essential skills include outstanding organizational and project management, excellent communication, diplomacy, and analytical abilities. The ideal candidate will work independently, operate effectively in a changing environment, and demonstrate a commitment to excellence and attention to detail.

CHAI highly values personal qualities such as being proactive, resourceful, responsible, tenacious, independent, energetic, entrepreneurial, and maintaining a strong work ethic.

This position has the flexibility to be based in Eastern US or one of the following CHAI program countries: Nigeria, Kenya, South Africa, Zimbabwe, Uganda, pending country leadership approval. The position must be willing to travel domestically and internationally.

• Execute day-to-day project management of HAP grants, including direct deliverables to donors, dissemination of results and impact, and support to project teams.
• Support the production of donor reports, project memos, and other program-related communication materials, as required.
• Support and liaise with global and country teams to maintain accurate and timely progress reports that further grant objectives and contribute to grant deliverables.
• Support HAP team with proposal development as needed, including developing content for submission components and project management against timelines.
• Support organization, planning, and execution of cross-cutting internal and external strategic and operational initiatives across the HAP team.
• Support the Senior Manager, Operations; Associate Director, HAP; Director, Advanced HIV Disease; and Vice President, HIV, TB, and Hepatitis, as requested for meetings and projects throughout the year.
• Any other duties as assigned.

We are seeking exceptional and highly motivated individuals with a genuine desire to maximize global health outcomes through an operational role. An ideal candidate will be described as:

• Organized and Detail-Oriented – You possess a natural inclination for organizational excellence, ensuring that tasks and projects are meticulously planned and executed. You thrive on maintaining order and structure in your work, allowing you to manage multiple responsibilities efficiently.
• Adaptable – You exhibit flexibility in adapting to changing priorities and circumstances, efficiently adjusting strategies to meet evolving needs. This adaptability allows you to navigate dynamic environments with ease.
• Excellent Writing Skills – You have a talent for crafting clear and compelling content. Your ability to articulate ideas with precision ensures that your communication is both impactful and easy to understand. Whether writing reports, proposals, or everyday correspondence, your attention to detail and command of language distinguishes your work.
• Effective Coordinator – You demonstrate adept coordination skills, balancing various moving parts within a project or team. Your ability to synchronize efforts and resources contributes to the smooth functioning of operations.
• Practical – You demonstrate judgment in how you allocate your efforts when balancing multiple priorities, focusing on the most decision-critical aspects, and dynamically changing these priorities in response to changing circumstances.
• Clear Communicator – You effectively convey your ideas and insights in a clear and concise manner. Whether interacting with team members or engaging with stakeholders, your communication skills facilitate understanding and collaboration.
• Rigorous – You take pride in your work and have high standards for what you produce, creating systems and analysis that can stand up to the scrutiny of internal and external parties.
• Strategic Planner – You go beyond the immediate tasks, strategically planning and foreseeing potential challenges. You excel at developing comprehensive plans that encompass different aspects of a project or initiative.
• Passionate about Organizational Efficiency – You are not only organized but also passionate about streamlining processes and enhancing organizational efficiency. Your enthusiasm for optimizing workflows contributes to the overall success of the team's objectives.

There is no ‘perfect’ candidate for this role. We are seeking dedicated and passionate individuals who want to make a difference in global health outcomes. Whatever your background, if this role excites you, please apply.

Requirements:

• Minimum 3-5 years of relevant work experience in project management and operational roles 
• Previous experience in reporting, proposal writing, technical writing, and administration, preferably within the non-profit or NGO sector
• Strong commitment to CHAI’s values and mission
• Bachelor’s degree with outstanding academic credentials required
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations
• Proficient in using office software such as MS Office (Word, Excel, PowerPoint) and familiarity with database management systems
• Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new ideas

Advantages:

• Familiarity and experience in global health sector, particularly HIV/AIDS
• Experience living and/or working in developing countries