The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. 

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org 

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. 

 
Overview: 

As an Associate on the CHAI Program Performance Management (PPM) Team, you will have an opportunity to operationalize a core part of CHAI 2024-2028 strategy which involves working with teams across CHAI to set and achieve CHAI’s long-term transformational goals. You can learn more about CHAI’s five-year strategy here: CHAI-Strategy-2024-2028-1up.pdf (chai19.wpenginepowered.com).  

In this role, you will implement new systems and processes related to long-term program strategy development, goal setting, and impact across CHAI’s diverse portfolio of 20+ programs and nearly 40 countries. You will also deliver strategic, hands-on support for high-priority initiatives across the organizations, working directly with CHAI’s program teams. These may include, designing a strategy for increasing the uptake of Zinc/ORS, increasing screening for cervical cancer, or designing a strategy to boost local manufacturing of pharmaceutical products in low- and middle-income countries.  

This is a unique opportunity to contribute to the strategic direction of the organization, support the resourcing of programs with transformational impact, and work closely with senior and programmatic leadership across CHAI, including CHAI’s COO, CEO, country directors, and seniormost global program leaders. 

The base location is flexible to a CHAI program country in Southeast Asia or Africa, pending country leadership approval. 

As an Associate on the Program Performance Management Team, you will be responsible for: 

• Strategic support to program teams 

• Collaborating with a diverse set of stakeholders across functions to support high-priority programs and projects across the organization.  

• Developing clear scopes of work for various high-priority projects (e.g., building impact model for a CHAI program, developing an implementation roadmap aligned to a program’s theory of change) and getting buy-in from senior stakeholders  

• Conducting and synthesizing research to inform programmatic strategy and performance management system by interviewing internal and external experts, consulting CHAI resources, and reviewing relevant external sources.  

• Drafting and refining strategies for various catalytic initiatives (e.g., program expansion, fundraising, targeted communications).  

• Developing briefing notes, pitch decks, and proposals to build internal and external support for key programmatic initiatives.  

• Program goal setting and tracking 

• Conducting and synthesizing research on best practices in impact measurement across global health, international development, and private sector organizations.  

• Supporting the development of guidelines and toolkits for implementing more consistent systems, processes, and practices around programmatic strategy development, goal setting, and impact tracking. 

• Supporting a pilot of PPM-related systems and process involving 3-5 CHAI program areas and countries.  

• Collecting, analyzing, and presenting data to assess the impact of projects. 

• Other responsibilities  

• Supporting the development of communication materials, including reports, presentations, and updates to internal and external stakeholders. 

Competencies 
We are seeking exceptional and highly-motivated individuals with a genuine desire to maximize global health outcomes. An ideal candidate will be described as: 

• Intellectually curious – You have a desire to dig deeper than the surface and ask critical questions that push our thinking further. 

• Insightful – You draw cogent conclusions from large amounts of analysis and you understand the practical implications of recommendations. You are able to take a step back to see the big picture and how an individual workstream fits into larger organizational priorities. 

• Independent – You are able to independently plan an efficient approach to solving complicated problems, proactively identifying and taking next steps to progress your work, reliably delivering on this plan and managing team expectations. 

• Practical – You demonstrate judgment in how you allocate your efforts when balancing multiple priorities, focusing on the most decision-critical aspects and dynamically change these priorities in response to changing circumstances. 

• Analytical – You are comfortable working with large amounts of quantitative and qualitative data and effectively extracting logical conclusions and recommendations from this analysis. 

• Communicative – You can respectfully and effectively navigate varied and sensitive stakeholder environments, from in-country teams to senior donor executives. You are an exceptional writer, including memos and presentation materials. 

• Rigorous – You take pride in your work and have high-standards for what you produce, creating analysis that can stand up to the scrutiny of internal and external stakeholders. 

• Adaptable – You are comfortable with ambiguity and shifting scope and priorities. You are quick to ramp up on new topics, and you embrace steep learning curves to quickly develop expertise in unfamiliar areas. 

• Passionate – You are passionate about helping improve global health as much as possible. 

Qualifications 

• 3-5 years of work experience in a fast-paced, results-oriented work environment (e.g., strategy consulting, investment banking, pharma).              

• Experience conducting qualitative and quantitative research with the ability to present and communicate findings to a variety of audiences and senior stakeholders. 

• Experience managing workstreams or projects independently, while collaborating with a diverse range of stakeholders to iterate and refine materials. 

• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word. 
• Superb communications skills in English, both written and verbal. 

Advantages 

• Experience in developing and implementing impact measurement approaches (e.g., Logical Frameworks, RCTs, Quasi-experimental Studies, Cost Benefit Analysis). 

• Experience working remotely with a high degree of autonomy in a decentralized team. 

• Prior experience in global health and/or international development.  

• Experience working in low- and middle-income countries, especially in the public or non-profit sector.  

• Professional fluency in other languages, such as French, Swahili, Hindi, and Spanish. 

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