The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. 

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org 

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. 

 
Overview: 

As an Associate on the CHAI Program Performance Management (PPM) Team, you will have an opportunity to operationalize a core part of CHAI 2024-2028 strategy which involves working with CHAI’s diverse portfolio of 20+ programs and nearly 40 countries to set and achieve long-term transformational goals and help design how we measure and drive program impact. You can learn more about CHAI’s five-year strategy here: CHAI-Strategy-2024-2028-1up.pdf (chai19.wpenginepowered.com).  

In this role, you will work with senior leadership to shape the vision and ambition for program performance management at CHAI. You will also work closely with program and country leadership to develop various aspects of a PPM system (e.g., goal setting, tracking and review and impact measurement) through a series of collaborative pilots aimed at leaning-by-doing before initiating an organization-wide roll—out targeted for 2026.   

This is a unique opportunity to contribute to the strategic direction of the organization, support program and country teams to develop compelling goals backed by robust theories of change, contribute to maximizing the impact of CHAI’s overall portfolio, and work closely with senior and programmatic leadership across CHAI, including CHAI’s COO, CEO, country directors, and senior most global program leaders. 

The role is flexible to be based in the U.S. (for individuals with independent work authorization) or other CHAI Program Countries, subject to country leadership approval. 

As an Associate on the Program Performance Management Team, you will be responsible for: 

• Supporting the development of guidelines and toolkits for implementing consistent systems, processes, and practices for programmatic goal setting, impact tracking and review 

• Conducting and synthesizing research on best practices in program performance management and impact measurement across global health, international development, and private sector organizations 

• Collaborating with CHAI program and country teams to develop 5-year goals, draft compelling impact cases and theories of change which clearly articulate CHAI’s contribution to ambitious global health goals (e.g., eliminating malaria, increasing access to primary health care, decreasing the number of zero-dose children) 

• Modelling the impact of various CHAI-led programs using quantitative and qualitative frameworks. Contributing to the development and refinement of impact frameworks overtime 

• Collecting, analyzing, and presenting data to assess the impact of projects. 

• Leading pilots of PPM-related systems and processes involving 4-6 CHAI program areas and countries, including developing clear scopes of work, implementing pilot projects and synthesizing and disseminating key learnings to generate buy-in from various internal stakeholders 

• Supporting the development of communication materials, including presentations, briefing notes and updates to internal and external stakeholders 

• Supporting the development of knowledge management platforms and dashboards to host PPM-related tools, guidance, and data 

Competencies 
We are seeking exceptional and highly-motivated individuals with a genuine desire to maximize global health outcomes. An ideal candidate will be described as: 

• Intellectually curious – You have a desire to dig deeper than the surface and ask critical questions that push our thinking further. 

• Insightful – You draw cogent conclusions from large amounts of analysis and you understand the practical implications of recommendations. You are able to take a step back to see the big picture and how an individual workstream fits into larger organizational priorities. 

• Independent – You are able to independently plan an efficient approach to solving complicated problems, proactively identifying and taking next steps to progress your work, reliably delivering on this plan and managing team expectations. 

• Practical – You demonstrate judgment in how you allocate your efforts when balancing multiple priorities, focusing on the most decision-critical aspects and dynamically change these priorities in response to changing circumstances. 

• Analytical – You are comfortable working with large amounts of quantitative and qualitative data and effectively extracting logical conclusions and recommendations from this analysis. 

• Communicative – You can respectfully and effectively navigate varied and sensitive stakeholder environments, from in-country teams to senior executives. You are an exceptional writer, including memos and presentation materials. 

• Rigorous – You take pride in your work and have high-standards for what you produce, creating analysis that can stand up to the scrutiny of internal and external stakeholders. 

• Adaptable – You are comfortable with ambiguity and shifting scope and priorities. You are quick to ramp up on new topics, and you embrace steep learning curves to quickly develop expertise in unfamiliar areas. 

• Passionate – You are passionate about helping improve global health as much as possible. 

Qualifications 

• 3-5 years of work experience implementing or evaluating programs.  

• Experience designing program strategies and targets, theories of change, and/or conducting program monitoring through identification and assessment of appropriate indicators.  

•  Comfortable working with limited or imperfect information to qualitatively or quantitatively assess program impact. 

• Basic understanding of quantitative impact modelling and assessment methods, including the ability to consume and utilize evidence from rigorous impact evaluations (e.g., RCTs).  

• Experience conducting qualitative and quantitative research with the ability to present and communicate findings to a variety of audiences and senior stakeholders.  

• Experience successfully navigating a matrixed organizational structure, including respectfully collaborating with leaders and peers with a diverse range of backgrounds and experience, supporting up-take of new processes and tools.  

• Experience managing workstreams or projects independently, while collaborating with stakeholders to iterate and refine materials.  

• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word. 

• Superb communications skills in English, both written and verbal. 

Advantages 

• Experience working in low- and middle-income countries, especially in partnership with governments.  

• Experience in developing or executing impact modelling and assessment approaches (e.g., Logical Frameworks, RCTs, Quasi-experimental Studies, Cost Benefit Analysis). 

• Experience developing and/or maintaining data dashboards and visualizations to communicate program data and insights effectively to stakeholders.  

• Experience working remotely with a high degree of autonomy in a decentralized team. 

• Prior experience in global health.  

• Professional fluency in other languages, such as French, Swahili, Hindi, and Spanish. 

#jobreference2 #region2