Clinton Health Access Initiative

Chief of Staff to the Chief Operating Officer (COO)

Full Time
Program (Division)
CHAI Leadership
Additional Location Description
This position may be based in a CHAI program country, pending country leadership approval.


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.  

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.  

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work:

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.


Overview of Position:


CHAI is seeking a Chief of Staff to CHAI’s Chief Operating Officer (COO). The Chief of Staff will be a strategic partner to the COO, providing crucial support in managing all aspects of CHAI operations. This includes serving as a liaison between the COO, CHAI senior leadership, regional directors, and operational departments. The Chief of Staff will play a pivotal role in supporting the COO in strategic portfolio management, the development of a comprehensive talent strategy, and the identification, prioritization, and implementation of new initiatives to enhance organizational performance.


CHAI places great value on relevant personal qualities: resourcefulness, entrepreneurialism, tenacity, independence, humility, and work ethic.


This position will be based in Singapore or in a CHAI program country, pending country leadership approval. The role involves international travel (25-40%) and reports directly to CHAI’s COO.


Execution and Coordination

  • Support the COO in executing key operational objectives.
  • Serve as a liaison between the COO, CHAI senior leadership, regional directors, and operational departments.
  • Participate in internal and external calls and travel with the COO to ensure effective thought partnership and follow-through on action items.

Strategic Portfolio Management Support

  • Assist the COO in sourcing, vetting, and prioritizing transformational program goals and providing support to a subset of these transformational goals.
  • Aid in the development and implementation of performance management system to ensure successful execution of transformational goals.

Talent Strategy Development Support

  • Support the COO, Human Resources and Talent Working Group in developing a comprehensive talent strategy for CHAI.

Organizational Performance Enhancement

  • Work closely with the COO to identify, prioritize, and implement new initiatives enhancing organizational performance.
  • Contribute to the development of a holistic, long-term operations strategy and roadmap.

Logistical Support

  • Manage scheduling and logistics through a shared Operations Associate, including travel planning, scheduling meetings, and coordinating events.
  • Provide overall support and gap-filling on cross-cutting organizational initiatives to enable the COO to focus on strategic initiatives.


  • Bachelor’s degree and a minimum of 7 years of professional experience.
  • Deep understanding and commitment to CHAI’s work, culture, and values is required; the ideal candidate must embody CHAI’s values in their day-to-day work managing the matrix.
  • Exceptional research, writing, and strategic analysis skills.
  • Able to synthesize learnings from diverse sources ranging from academic literature to conversations with internal and external experts to one’s own experience in order to arrive at recommendations and plans on special initiatives.
  • Proficient in producing content in Microsoft Word, Excel, and PowerPoint.
  • Proven ability to work efficiently and independently in a fast-paced environment.
  • Exceptional representation of CHAI both internally and externally.
  • Exceptional interpersonal skills, and ability to manage complex relationships including with very senior external counterparts.
  • Demonstrable ability to collaborate well with CHAI leadership.
  • Ability to manage sensitive information with discretion.
  • Strong attention to detail.
  • Previous experience working remotely with a decentralized team.


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