Clinton Health Access Initiative

Senior Associate, Monitoring & Evaluation and Knowledge Management

New Delhi
Full Time
Program (Division)
Country Programs - India


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 


CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.  


At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. 

In India, CHAI works in partnership with its India registered affiliate William J Clinton Foundation (WJCF) under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States' levels on an array of high priority initiatives aimed at improving health outcomes. Currently, WJCF supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization, and essential medicines.

Learn more about our exciting work:


With the objective of reducing maternal, child, and overall mortality from hypoxemia related cases, WJCF, under the guidance of health departments in the states of Madhya Pradesh, Chhattisgarh, and Punjab is supporting initiatives to strengthen prevention and diagnosis practices and improve the supply and use of high-quality oxygen services.  To that end, the Essential Medicines and Oxygen (EM O2) program focuses on the following key elements:


  • Effective planning and strategies to manage oxygen systems
  • Affordable, efficient, and high-quality oxygen procurement and distribution systems
  • Improved clinical administration and technical management of oxygen
  • Improved information systems and monitoring for oxygen access

The Program supports the state health and facility level leadership strengthen governance structures, ensure optimal maintenance and upkeep of oxygen assets, and build capacity for management of assets and provision of clinical care. Through this support WJCF expects to ensure prevention, early diagnosis and timely access to high quality medical oxygen to manage hypoxemia cases, while ensuring adequate preparedness to manage surge of Covid-19 cases or on account of other acute or seasonal respiratory ailments. 

Role Overview

The Senior Associate, Monitoring, Evaluation (M&E) and Knowledge Management (KM) will be responsible for activities related to the development and implementation of WJCF’s Monitoring and Evaluation (M&E) and knowledge management strategy and systems for the EM O2 program. This role entails a combination of strategy development, implementation management and team mentorship.

The will support the EM O2 program lead in project design, log-frame development and tracking, M&E and accountability framework oversight, impact measurement, knowledge management and learning practices. The Senior Associate will support synthesis and collation of program insights and dissemination thereof to strengthen learning and sharing of best practices. Based out of Delhi, the Senior Associate will report to the EM O2 program lead.


We seek a highly qualified and motivated individual with strong quantitative and analytical skills, who is familiar with global health and key health systems strengthening concepts and approaches and would be up-to-speed in M&E theories and techniques, evidence-base decision-making approaches, and knowledge management & learning systems. The successful candidate will have excellent communications skills, be able to function independently with flexibility in a dynamic and uncertain situation, be self-motivated, be able to thrive in challenging environments, and have a strong commitment to excellence. The successful candidate will also be adept at coordinating the operations of cross-functional teams and have a strong commitment to excellence.  We place great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.


Monitoring & Evaluation and Analytics

  • Support design and implementation of M&E strategy and knowledge management activities aligned with programmatic work plans for the EM O2 program for tracking progress and impact measurement;
  • Support development of study design and research, monitoring, and evaluation tools, including research protocols, ethics applications, and standard operating procedures, for the evaluation surveys, process evaluations and outcomes evaluations;
  • Coordinate with national and state health departments to help design research studies for improved decision making. Where relevant, liaise with academic institutions and/or other implementing partners that might have relevant data that can be leveraged for program monitoring and improvement;
  • Design and implement relevant data collection and validation activities including field testing, training, and evaluation;
  • Support the capacity building of programme teams on comprehensive data management, recording, reporting and dashboarding tools and processes that will generate credible, actionable, and timely information;
  • Participate in assessment visits, supervision and mentoring at facilities and utilize data collected to ensure programs are moving in right direction, identify bottlenecks and solutions;
  • Support in regularly updating the M&E dashboard and reporting frameworks for ongoing projects, tracking the project progress as per the annual work plan and ensure reporting on project activities according to the M&E indicators;
  • Coordinate with CHAI Global Program and M&E team to align India program evaluation indicators with that of other countries; 
  • Provide training and mentoring to the EM O2 program staff on M&E, including field-based staff in program states, as required.

Knowledge Management and Learning

  • Support in showcasing of results in local, regional, and global level through contributing to development of communication materials such as presentations, reports, briefs, and publications, based on knowledge and lessons learnt from ongoing interventions;
  • Support in development and dissemination of routinely updated knowledge products produced by the EM O2 program with wider stakeholders both in a local and global level through various platforms and channels.


  • Master's degree in economics (pure or applied), operations research, statistics, decision sciences, management or public health sciences, or related field.
  • 6+ years of analytics, research, M&E experience in a demanding result driven environment in the private or public sector, with increasing levels of responsibility and leadership.
  • Experience in conducting and managing field research.
  • Exceptional problem-solving solving skills and analytical capabilities with high level of proficiency in Microsoft Office and statistical software like Stata or R.
  • Demonstrated success in developing relationships and coordinating various stakeholders/interests (public sector engagement would be highly relevant).
  • Excellent oral and written communication skills, including ability to create persuasive presentations and written reports.
  • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously.
  • High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations.
  • Fluency in English and Hindi.


  • Prior experience of working in management consulting and/or public health especially governance, systems strengthening, financing and /or management of operations at sub- national level, or similar fast-paced, output-oriented environments.
  • Strong experience of engaging with government officials and multilateral organizations.
  • Knowledge of health systems strengthening and/or development/social sector consulting experience.

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