Clinton Health Access Initiative

Program Coordinator, HAP

United States
Full Time
Program (Division)
Infectious Disease - Global HIV Access Program
Additional Location Description
Preference for a candidate based on EST time zone in the United States.


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work:

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.


Overview of CHAI’s Global HIV Access Program (HAP):

Since 2002, CHAI has been a leader in expanding and accelerating access to HIV treatment, reducing the cost of drugs and diagnostic tests, and strengthening the capacity of governments to help prevent and diagnose HIV and treat people living with HIV (PLHIV). CHAI’s simultaneous engagement on the supply and demand sides of the market, our end-to-end and holistic support to national HIV programs, and our partnership with affected communities is helping to address barriers that prevent people living in LMICs from accessing the best available treatment and prevention services.

Overview of Position:

CHAI is seeking a highly qualified individual to fill the position of Program Coordinator. The Program Coordinator will support the team operations and program management. The role will involve building and managing relationships with a broad set of internal and external stakeholders and liaising with various CHAI teams to ensure smooth operations of the program. This role will require the Program Coordinator to develop familiarity with HAP programs globally and at the country level. Reporting to the Senior Manager, Operations, this Program Coordinator will also provide support to HAP’s Senior Manager, Associate Director, and Senior Director to ensure effective implementation and monitoring of program operations. 

CHAI is seeking an exceptional and highly-motivated individual with a genuine desire to maximize global health outcomes through an operational role. An ideal candidate will be described as:

  • Organizational Excellence – Your natural inclination for organizational excellence ensures meticulous planning and execution of tasks and projects. You thrive on maintaining order and structure, efficiently managing multiple responsibilities.
  • Strategic Planning – Beyond immediate tasks, you excel in planning and foreseeing potential challenges. Your ability to develop plans for projects or initiatives encompasses different aspects and ensures successful outcomes.
  • Adaptability – You exhibit flexibility in adapting to changing priorities and circumstances. Your ability to adjust strategies efficiently to meet evolving needs allows you to navigate dynamic environments with ease.
  • Effective Coordination – Adept in coordination, you balance various moving parts within a project or team, synchronizing efforts and resources for the smooth functioning of operations.
  • Practical Decision-Making – Demonstrating sound judgment, you allocate efforts judiciously when balancing multiple priorities.
  • Clear Communication – Your effective communication skills facilitate understanding and collaboration, whether interacting with team members or engaging with stakeholders.
  • Rigorous Work Standards – You take pride in your work, maintaining high standards for production. Your rigorous approach ensures that your systems and analyses stand up to scrutiny from internal and external parties.

The Program Coordinator will need to possess analytical ability, excellent communication skills, exceptional diplomacy and tact, and organizational and project management skills. The candidate must be able to function independently and flexibly, operate effectively in an environment with a high level of ambiguity and uncertainty, and have a strong commitment to excellence and attention to detail.  CHAI places great value on relevant personal qualities: proactive, resourcefulness, responsibility, tenacity, independence, energy, entrepreneurship, and strong work ethic.


The position is eligible for remote work and will be based on the US East Coast.


  • Develop and maintain effective processes to facilitate efficient operations of HAP
  • Organize, plan, and execute global virtual and in person conferences and meetings
  • Support with scheduling calls and recording and disseminating minutes
  • Providing scheduling support to HAP’s Senior Director and other team members as needed
  • Ensure knowledge flow, including the sharing and management of information and knowledge, across HAP and broader CHAI teams to facilitate the effective operation of HAP’s program goals
  • Maintaining and expanding knowledge management platforms to enable information sharing across HAP sub-teams
  • Supporting fundraising efforts of the global HAP team
  • Proactively develop and maintain the operational systems, processes, tools, policies, templates, and SOPs in support of HIV Program goals
  • May include other activities to support program objectives in response to ad hoc requests


  • Bachelor’s degree required
  • Minimum of 2 years of work experience, preferably in administration or coordination role
  • Commitment to CHAI’s values and mission
  • Strong communication (written and oral)
  • Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new ideas
  • Proficiency in Microsoft Office especially Outlook
  • Ability to learn on the job quickly and absorb/synthesize a broad range of information
  • Willingness to work flexibly and travel domestically and internationally as needed


  • Experience working directly with executives and those in high level positions
  • Experience working in fast-paced results-oriented environments
  • Experience living and/or working in developing countries

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