Clinton Health Access Initiative

Senior Associate, Digital Assistive Technology

Phnom Penh
Full Time
Program (Division)
Global Digital Health
Additional Location Description
Flexible to be based in Cambodia or another program country in Asia, pending Country Leadership approval.


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.  

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work:


CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.


Program Overview:


Assistive technology (AT) is an umbrella term covering the systems and services related to the delivery of assistive products and services. Specific examples include eyeglasses, hearing aids, wheelchairs, and prostheses, but also digital products and services that can improve the functional capabilities of people with disabilities. The 2022 Global Report on AT reveals that more than 2.5 billion people need one or more assistive products. Yet nearly one billion of them are denied access, particularly in LMICs, where access can be as low as 3% of the need for these life-changing products. The AT sector faces multiple barriers both in supply of appropriate, affordable, and quality products and in demand for these products by users, service providers, and national health systems.

Digital Assistive Technology can play a key role in addressing these challenges through improving access to information, improving manufacturing as well as access to physical AT products. CHAI works with governments, end users (e.g., healthcare providers, health system managers, patients), suppliers, technology organizations, and donors to apply digital technology effectively to catalyze government goals on increasing access to assistive technologies. Our teams help understand, design, and develop fit-for-purpose and scalable digital products, provide actionable market information, support governments to scale and sustain technologies, and create an enabling digital ecosystem.


Position Overview:


CHAI is seeking a driven and highly motivated individual to drive the design, development, and implementation of digital AT, digital solutions to provide AT, and AT data systems. The initial scope involves leading the formulation of Market Information Reports on digital assistive products such as mobile phones, screen readers and augmentative and alternative communication devices, providing information on suppliers, pricing, quality, market size, trends, financing, and regulation. The scope will expand to map existing initiatives at CHAI in this space and scope high-impact opportunities. In this role, the candidate will work on a day-to-day basis with the Global AT and Digital Health teams within CHAI, support country programs implementing AT projects, and will have the opportunity to significantly shape and drive CHAI’s Digital AT work.

This Senior Associate will report to the Associate Director, Digital Health and work closely with the Global AT and Digital Health Teams. Expected travel is 25%.


This role is may be based in Cambodia, with the possibility of another program country in Asia, pending Country Leadership approval.


  • Contribute to the planning and execution of high-impact projects
  • Provide research and analytical support
  • Support evaluation and documentation of results and impact from CHAI's work
  • Develop influential presentation materials that work for varying audiences
  • Build and manage relationships with key individuals in the Ministry of Health, in CHAI and relevant partner organizations
  • Identify potential areas of additional support in existing and new focal countries
  • Perform other tasks as necessary


  • Bachelor’s degree in information systems, business, health sciences, public policy, or related field.
  • At least four years’ working experience with increasing levels of responsibility and leadership in management consulting, business analysis, project management, or in a similar role requiring strong analytical, planning, and communication skills with a technology focus.
  • Strong research background, experience in global health as well as knowledge of AT and digital health.
  • Experience providing clear guidance and recommendations to non-technical stakeholders on context-appropriate technology solutions, processes, and operational considerations; ability to communicate technical concepts to non-technical stakeholders.
  • Experience working and communicating with government officials, and multilateral organizations.
  • Experience or knowledge of Digital Health and Assistive Technology.
  • Familiarity with standards for interoperability, data privacy and security, and cybersecurity; comfort with digital transformation frameworks and approaches.
  • Exceptional written and oral communication skills; ability and experience communicating effectively with people of varied professional and cultural backgrounds.
  • Demonstrated excellent analytical, strategic, and problem-solving skills.
  • Ability to work well both independently and as part of a multidisciplinary team.
  • Strong work ethic, integrity, credibility, and dedication to CHAI’s mission.
  • Strong research skills around data collection, synthesis, and reporting competence.
  • High levels of proficiency in Microsoft PowerPoint, Excel, and Word.


  • Master’s degree in information systems, business, public policy, or related field.
  • Knowledge of common health information management systems and digital global goods (e.g., DHIS2, OpenLMIS, OpenIMIS, CommCare).
  • Experience in leading, managing, and delivering large technology projects in LMICs.
  • Experience implementing technology-based solutions with users including user research, field testing, and training.
  • Experience in defining and measuring performance of digital products.
  • Experience working remotely with a decentralized/remote team.

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