Associate, Digital Health

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Country Program Overview:

CHAI began working in Cambodia in 2005 to help the Ministry of Health tackle the rise in HIV by introducing better treatment for adults and children and eliminating mother-to-child transmission. The CHAI Cambodia office has grown rapidly since its inception to manage multiple projects. In addition to HIV, CAI is now supporting the Ministry of Health to tackle the burden of disease for TB, eliminate malaria and address multi-drug resistance, save the lives of women through improved access to lifesaving reproductive health care, enhance immunization systems, increase oxygen availability at all levels of the health system, strengthen laboratory services, and more. Looking ahead, we wish to support the Cambodia Ministry of Health achieves its goals for non-communicable diseases (e.g. diabetes, hypertension, cancer, mental health, etc.) as well as health system strengthening.

Position Overview:

We are seeking a highly motivated Associate for the Digital Health team who can work with independence, flexibility, and urgency on different work items with clarity as well as coordinate with other members of the team. The Associate will work on and lead multiple work streams with key global and in-country stakeholders through the design, development, and implementation of digital strategies for the CHAI Cambodia office.  The Associate will work alongside the team members of the CHAI Cambodia Digital Health team and report to the Manager of the Digital Health program. The position will involve significant engagement with the Ministry of Health, health facilities, stakeholders, and development partners. The candidate must be self-driven, adaptable, and have a high level of comfort with ambiguity.

The Associate should speak both Khmer and English (at least proficiency level), be self-assured, a fast learner, resilient, and a strong team player. CHAI places a high value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

• Support the adoption of a modern health information systems for the MoH.
• Collaborate with MoH to carry out capacity building, ensure skills transfer and government ownership of digital health tools.
• Carry out scoping and requirement exercises to be able to inform the development of new technologies.
• Support the implementation of priority projects aligned with the Ministry of Health of Cambodia’s Digital Health Strategy (once approved), as agreed between MoH and CHAI
• Develop and support in the creation of dashboards, scorecards and additional data analytics tools to aid MoH priorities.
• Know or be willing to learn and develop new technology systems (such as OpenMRS, DHIS2, OpenLMIS et cetera)
• Provide technical advice and training as needed to support the development of ICT solutions through other project activities across CHAI Cambodia portfolio
• Other relevant tasks as requested

• Bachelor’s or equivalent degree
• 3 years plus of relevant work experience in a demanding, results-driven environment
• Familiarity with emerging technologies (web and mobile) for data collection, reporting analysis and data visualization; comfort with developing basic data collection forms and reports
• Exceptional problem-solving skills, goal-oriented with a willingness to improve and an attention to detail
• Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills, including the ability to prepare and present compelling presentations, reports, and memo documents
• Strong stakeholder management and interpersonal skills; ability to build relationships, with government officials at a national and sub-national level, NGO representatives and the private sector
• Experience managing multiple tasks simultaneously, set priorities, and work independently at a fast pace with minimal guidance
• Ability to work effectively and independently in a multicultural and high-pressure environment
• Able to define and adhere to agreed timelines and communicate effectively internally and externally in case of any roadblocks
• Experience working on software projects, including familiarity with the software development lifecycle
• Demonstrated reliability, ability to predict timelines and effort for tasks
• High-level of proficiency in Microsoft office suite
• Fluency in Khmer language and English

Advantages:

• Master’s degree in relevant field such as information technology, computer science or public health
• Prior work experience in technology field (in particular technology for development)
• Exposure to health care and/or health systems strengthening and/or experience working with Government bodies
• Demonstrated ability and excitement to engage with a variety of clients, especially government stakeholders
• Experience in the configuration of open source digital health technologies (DHIS2, OpenMRS, OpenLMIS, OpenSRP, ODK et cetera)
• Experience working with government and ministries of health to achieve collaborative goals
• Experience conducting digital tool landscape assessment

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