Clinton Health Access Initiative

Senior Associate, Digital Health

Full Time
Program (Division)
Country Programs - Cambodia
Additional Location Description
Phnom Penh


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease. We work in low- and middle-income countries by strengthening the capabilities of governments and globally by using business-oriented strategies to create and sustain high-quality health systems that can succeed without our assistance.  For more information, please visit


CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.


The Senior Associate for the newly formed Digital Health team who can work with independence, flexibility, and urgency on multiple work items with clarity. The Senior Associate will work on and lead multiple work streams with key global and in-country stakeholders through the design, development, and implementation of digital strategies for the CHAI Cambodia office.  The incumbent will work alongside the CHAI Cambodia team and report to the Manager of the Digital Health program. The position will involve significant engagement with the Ministry of Health, health facilities, stakeholders, and development partners. The candidate must be self-driven, adaptable, and have a high level of comfort with ambiguity.

The Senior Associate should speak both Khmer and English (at least proficiency level), be self-assured, a fast learner, resilient, and a strong team player. CHAI places a high value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

This position requires an entrepreneurial inclination to develop the digital health practice of the CHAI office. The is a unique opportunity to be part of a small team and help it grow and take shape into a larger unit. 


  • Collaborate with CHAI Cambodia team and the Ministry of Health and relevant departments, and local partners to conduct a rapid digital health landscape assessment
  • Provide technical support to MoH in developing an operational workplan and roadmap in adequation with the National Digital Health Strategy
  • Explore opportunities for linkage between digital technologies and their use for social protection – protection of vulnerable populations
  • Collaborate with government to carry out capacity building, to ensure skills transfer and government ownership of digital health tools
  • Support partner relationships including navigating a diverse ecosystem of stakeholders such as government officials, subject matter experts, NGO staff, provincial health workers and frontline health workers. Ability to build consensus, manage expectations, and coordinate with these groups and in certain cases lead conversations independently
  • Provide technical advice and training as needed to support the development of ICT solutions through other project activities across CHAI Cambodia portfolio
  • Other relevant tasks as requested


  • Bachelor’s or equivalent degree and 3 years of relevant work experience in a demanding, results-driven environment
  • Familiarity with emerging technologies (web and mobile) for data collection, reporting analysis and data visualization; comfort with developing basic data collection forms and reports
  • Exceptional problem-solving skills, entrepreneurial spirit, goal-oriented with a willingness to improve and an attention to detail
  • Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills, including the ability to prepare and present compelling presentations, reports, and memo documents
  • Strong stakeholder management and interpersonal skills; ability to build relationships, with government officials at a national and sub-national level, NGO representatives and the private sector
  • Experience managing multiple tasks simultaneously, set priorities, and work independently at a fast pace with minimal guidance
  • Ability to work effectively and independently in a multicultural and high-pressure environment
  • Able to define and adhere to agreed timelines and communicate effectively internally and externally in case of any roadblocks
  • Experience working on software projects, including familiarity with the software development lifecycle
  • Demonstrated reliability, ability to predict timelines and effort for tasks
  • High-level of proficiency in Microsoft office suite
  • Fluency in Khmer language and English (business communication) 


  • Master’s degree in relevant field like public health, information technology, policy, or science
  • Prior work experience in consulting and/or the private sector
  • Exposure to health care and/or health systems strengthening and/or experience working with Government bodies
  • Demonstrated ability and excitement to engage with a variety of clients, especially government stakeholders
  • Experience in the configuration of open source digital health technologies (DHIS2,  OpenLMIS, OpenSRP, ODK et cetera)
  • Experience working with government and ministries of health to achieve collaborative goals

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