Clinton Health Access Initiative

Associate, Country Support, Southeast Asia

Full Time
Program (Division)
Infectious Disease - Global Hepatitis


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

CHAI launched its Viral Hepatitis program in 2015 with the goal of catalyzing public sector HCV screening and treatment programs in low- and middle-income countries (LMICs). Following the launch of hepatitis C programs in seven countries (Cambodia, India, Indonesia, Myanmar, Nigeria, Rwanda, and Vietnam), CHAI is additionally applying the techniques it has used successfully to improve access to HIV/AIDS and malaria treatment in developing countries to aim for the elimination of hepatitis C and the achievement of a hepatitis B-free generation. The program continues to focus on lowering the cost of diagnosis and treatment, while supporting ministries of health to implement smart, data-driven strategies for scaling up access to services. Globally, the team interacts with donors, manufacturers, multilateral agencies, non-governmental and community organizations, and other partners to identify and implement necessary market-based and program interventions. In focal countries, CHAI’s work ranges from helping governments select and source the right medicines and diagnostics, training health care workers in screening and treatment, designing the right service delivery mechanisms, implementing monitoring and evaluation systems, and mobilizing financing for program implementation.


Position Overview


As part of the Hepatitis Country Support Team, the Associate will support the implementation and scale-up of CHAI’s hepatitis country programs in the Southeast Asia (SEA) region. The Associate will support CHAI teams in countries as they begin to scale-up public viral hepatitis programs, helping to optimize policies and processes to ensure access to high quality hepatitis drugs and diagnostic testing. The Associate will also support the development of programmatic tools (costing, forecasting, supply planning, M&E) and financing strategies that can be used in the development of public treatment programs. Significant travel (~40%) will be required for this position when border restrictions ease. The Associate will report to the Hepatitis Country Support Manager for Southeast Asia and will be based in Vietnam.

We are seeking a highly motivated individual with outstanding credentials, strong analytical abilities, and communication skills. The candidate must be self-driven, entrepreneurial, adaptable and have a high level of comfort with ambiguity. They will be expected to function independently and flexibly, with little to no oversight. They must be self-assured, a fast learner, resilient, and a strong team player. 


Provide strategic guidance and planning support to countries (30%)

  • Support country teams to develop country-level strategy and work plans in line with global CHAI strategy
  • Build understanding and seek input on country strategy and work streams among broader global team
  • Regularly review and facilitate reviews of country work plans, identify implementation barriers, develop solutions, and identify resources and next steps
  • Monitor country-level program progress against milestones, and work with Program Management to identify and mitigate risks to achieving program and grant goals
  • Support drafting of concept notes and fundraising proposals for country programs
  • Attend advocacy and strategy-related meetings with government stakeholders and partners where necessary

Provide technical support and bandwidth to country programs (40%)

  • Provide day-to-day thought partnership, technical support and bandwidth across country programs, including but not limited to policy, financing, forecasting, supply chain, service delivery, market shaping and M&E
  • Design and develop high quality deliverables to support implementation of country programs, including presentations and concept notes, and tools and models
  • Share best practices (strategies, tools and experiences) across country programs
  • Support alignment on priorities and activities and facilitate processes for routine progress reviews
  • Seek input and support from global team members to facilitate involvement of topic area experts as required

Provide coordination support across global and country programs (15%)

  • Share country updates with broader global team to inform global priorities and keep team members up to date on ongoing areas for support, encouraging a positive spirit of collaboration across the program team
  • Share global priorities and updates with country teams and highlight relevance to country programs
  • Provide coordination support on cross-country/global work streams, including internal and external reporting and publications

Support cross-cutting global work streams, projects and communications (15%)

  • Actively participate in strategy planning, problem-solving discussions and review of global program outputs
  • Support drafting program updates, presentations, concept notes, proposals and meeting plans, as needed
  • Lead development or implementation of new work-streams and projects, as needed
  • Represent CHAI at regional strategic forums and meetings, as needed
  • Manage select relationships with external and internal hepatitis partners

Other responsibilities as needed


  • Bachelor’s degree plus a minimum of 4 years of professional work experience in a fast-paced, demanding enviroment
  • Strong quantitative skills, including significant experience in data management and data analysis, with high level of proficiency in Excel
  • Demonstrated strong analytical, leadership, and problem solving skills
  • Excellent written and verbal communication skills, and strong analytical skills, including the ability to prepare and deliver compelling presentations and work on analyses at varying levels of granularity
  • Ability to multi-task and to be effective in high-pressure situations
  • Strong interpersonal skills, especially in cross-cultural settings and diverse work environments
  • Works collaboratively with immediate team members as well as across the organization
  • Technical proficiency with Word, Excel, and PowerPoint
  • Fluency in English, in both written and verbal communications
  • Ability to absorb and synthesize a broad range of information


  • Experience working in pharmaceuticals, management consulting, investment banking, or a similar fast-paced, results-oriented environment
  • Familiarity with global health issues, particularly communicable diseases (Viral Hepatitis, HIV, TB etc.), and/or national and sub-national planning and programming
  • Experience working with government bodies
  • Experience living and/or working in developing countries

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