Clinton Health Access Initiative

Deputy Country Director

Full Time
Program (Division)
Country Programs - Vietnam


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.


The Clinton Health Access Initiative (CHAI) is a trusted advisor to governments worldwide, helping them transform the way they provide health services. Established in Vietnam in 2006, CHAI works with a number of departments in the Ministry of Health to help reach national goals related to COVID-19, hepatitis, TB, malaria and vaccinations. CHAI has emphasized a sustainable and integrative approach to health systems strengthening premised on a close partnership with government to build national capacity so that programs can continue without our support.


CHAI’s team in Vietnam consists of a core of 18 staff in addition to staff at the regional and global levels.


Position Overview:


Based in Hanoi, the Deputy Country Director (DCD) will report to the Country Director (CD) and help ensure the overall success of CHAI’s work in Vietnam. The DCD will manage and help to implement the program portfolio and support the team to achieve all program objectives. He/she will support the vision, strategy, coordination, and management over a broad range of life-saving health programs. The DCD will also help represent the office in liaising with CHAI headquarters and global teams, as well as with donors and in-country partners. The DCD will also support fundraising and office administration, including financial management and human resources.



  • Support the Country Director (CD) in defining the Country Team's overall strategy, develop clear operational plans for execution, and continually identify opportunities for CHAI to add value and maximize impact
  • Plan and execute specific programmatic initiatives
  • Provide high-quality technical assistance to the government as needed/requested, and nurture a trusted relationship with government partners based on a track record of delivering results that exceed expectations in speed and quality
  • Build and leverage strong effective relationships with key partners and stakeholders, identify and establish additional partnerships as appropriate
  • Support the CD to establish robust financial, administrative, and human resource policies and systems, ensuring they are aligned with CHAI global policies and compliant with local law
  • Develop and manage program budgets in collaboration with program staff
  • Support the CD in human resources management, including recruitment and management of existing staff
  • Ensure adequate on-boarding for new staff and identify training needs and professional development opportunities
  • Work with the operations manager on internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, and interfacing with CHAI's legal, security and financial teams
  • Manage administrative team to ensure proper office functioning for security, logistics and finance
  • Facilitate donor communication and manage monitoring and reporting of financial and programmatic progress
  • Support fundraising efforts, including new program development, proposal and concept note development, budgeting and the development and management of relationships with existing and potential donors
  • Develop communication materials, make presentations and represent CHAI at public forumsMaintain appropriate bi-directional communication with CHAI headquarters to ensure that CHAI's global capabilities are being fully leveraged
  • Maintain a thorough understanding of the health landscape in the country
  • Undertake other country tasks as the CD may direct as needed


  • Experience conceiving, planning and executing complex programs or projects with verifiable results
  • Exceptional written and oral communications skills
  • Ability to work through sensitive political contexts and develop strong relationships with government officials and multilateral organizations
  • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously with minimal supervision; set priorities, delegate and work independently
  • Ability to learn on the job quickly and absorb/synthesize a broad range of information
  • Ability to mentor and lead teams for strong consistent performance
  • Ability to work with limited budgets and human resources without extensive structural or operational support
  • Demonstrated strong analytical and problem solving skills
  • Strong work ethic and flexibility, respectful of local norms and culture, ability to work with humility and urgency
  • Knowledge of global healthcare systems
  • High level of proficiency in Microsoft Word, Excel, PowerPoint

Preferred Skills:

  • Vietnamese language skills


  • Bachelor's Degree or equivalent plus 10 years work experience; or Advanced Degree or equivalent plus 8 years work experience; or equivalent work experience

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