Clinton Health Access Initiative

Associate, Global Laboratory Services, Hepatitis

United States
Full Time
Program (Division)
Global Laboratory Services
Additional Location Description
Flexible, pending country leadership approval


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

Program and Position Overview:


CHAI launched its Viral Hepatitis program in 2015 with the goal of catalyzing public sector screening and treatment programs in low-and middle-income countries (LMICs). Today, CHAI has Hepatitis C programs across seven focal countries; Cambodia, India, Indonesia, Myanmar, Nigeria, Rwanda, and Vietnam.


CHAI is seeking a highly motivated Associate with outstanding analytical abilities to support the Global Hepatitis team. Reporting to the Associate Director, Hepatitis/HIV Diagnostics and the Director of Programs for the Laboratory Services Team (LST), the Associate will provide technical support to CHAI Hepatitis C teams in the program's seven focal countries.The Associate will interact with stakeholders from these country teams on a broad range of activities, support develop diagnostic market intelligence, and provide strategic guidance and planning support to global hepatitis diagnostic strategy development efforts.


Travel is expected to be approximately 60%, COVID related restrictions permitting. This role may be based in the United States or a CHAI Program Country, pending the approval of country leadership.


Provide technical support and bandwidth to country programs (40%)

  • Provide technical support and bandwidth across country programs on a broad range of activities, including but not limited to diagnostic related policy, forecasting, procurements and supply chain management, case finding, sample transportation, laboratory capacity, etc.
  • Facilitate involvement of other topic area experts on country work streams as required and encourage a positive spirit of collaboration between team members across program (e.g. linking to LST global Diagnostic Network Optimization efforts)
  • Support preparation of country deliverables (tools, presentations, proposals, concept notes etc.)
  • Provide additional capacity to country teams as needed in government, partner and supplier meetings, facility visits, conduct trainings, etc.

Support diagnostic market intelligence and cross-cutting diagnostic work streams (30%)

  • Stay abreast of global diagnostic developments and programmatic interventions/strategies and analyze trends and implications for hepatitis
  • Manage hepatitis diagnostic supply-side strategies/strategic planning, scope diagnostic pipeline and facilitate engagement, as appropriate, with maturing diagnostic companies
  • Track in country diagnostic availability and pricing for hepatitis program countries
  • Help create price transparency and lead market shaping to decrease pricing for optimal products
  • Develop diagnostic tools, resource packets and documentation to support implementation of diagnostic interventions
  • Support the external dissemination of diagnostic market intelligence with input from country teams
  • Ensure trends, best practices and lessons learned are shared and integrated into diagnostic strategy for the program, e.g. disseminating updates, learnings and facilitation of webinars
  • Identify, lead and collaborate with other team members on relevant cross-cutting work streams
  • Represent CHAI at regional strategic forums and meetings, as needed
  • Manage select relationships with external and internal hepatitis partners, as assigned

Provide strategic guidance and planning support (20%)

  • Support and contribute to global hepatitis diagnostic strategy development efforts to ensure progress toward program targets
  • Regularly engage in and support reviews of global and country work stream progress and identify implementation barriers, develop solutions, and identify resources and next steps
  • Support development and refinement country strategy and work plans, in line with global strategy, identifying strategies to expand case finding and diagnostic capacity and sharing best practices
  • Support drafting of concept notes and fundraising proposals for global and country programs
  • Attend advocacy and strategy-related meetings with stakeholders, where necessary

Provide coordination support across global and country programs (10%)

  • Communicate key updates to broader team to inform on progress and seek inputs on strategy
  • Share global updates with country teams and highlight relevance to country programs
  • Support coordination on internal and external reporting requirements from country programs
  • Other responsibilities as needed


  • Bachelor’s degree plus a minimum of 3-5 years of professional work experience (or advanced degree plus 1-2 years of professional work experience) in a fast-paced, demanding environment
  • Strong quantitative skills, including significant experience in data management and data analysis, with high level of proficiency in Excel
  • Demonstrated strong analytical, leadership, and problem solving skills
  • Excellent written and verbal communication skills and strong analytical skills, including the ability to prepare and deliver compelling presentations and work on analyses at varying levels of granularity
  • Ability to multi-task and to be effective in high-pressure situations
  • Strong interpersonal skills, especially in cross-cultural settings and diverse work environments
  • Works collaboratively with immediate team members as well as across the organization
  • Can travel extensively, up to 60% of the time (travel varies depending on time of year, pending COVID related restrictions)
  • Technical proficiency with Word, Excel and PowerPoint
  • Ability to absorb and synthesize a broad range of information
  • Fluency in English, in both written and verbal communications


  • Experience working in pharmaceuticals, management consulting, investment banking, or a similar fast-paced, results-oriented environment
  • Familiarity with global health issues, particularly communicable diseases (Viral Hepatitis, HIV, TB etc.), and/or national and sub-national planning and programming
  • Experience working with government bodies

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